Francesco & Giovanni Salon & Spa
Norristown, PA 19403
Phone: (610) 539-2887
Ratings & Reviews Summary for Francesco & Giovanni Salon & Spa
What Users are Saying:
- Satisfaction
- Sanitary
- On time
- Evening hours
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User Reviews for Francesco & Giovanni Salon & Spa
05/16/2008 Posted by leasnewend
If you have curly, thick or curly or thick hair or you're just looking for a good stylist, make an appointment now. They were wonderful. I was thrilled with everything. The stylists are knowledgeable and the staff is friendly! I felt completely welcomed.
Pros: knowledgeable staff, friendly staff, great customer service, ample parking
04/25/2008 Posted by jennings2
My hair stylist is the best. She makes me feel great when I have my done by her. The worst part about coming to the salon during the week day is the 2 women that work the front desk during the week day. They are both, rude, arrogant, unprofessional and need a lesson in customer service. The women Pattie will roll her eyes at you when you are trying to make a appointment....!!!!! .
Pros: get assistants,good coffee
Cons: parking lot
12/01/2007 Posted by triedntrue4menu
A beautiful trendy salon with great talent, yet the worst service I ever experienced in my life. The receptionists are snappy, rude and at best, ignorant. Not sure who they think they are. Its a shame too because I liked my cut color and my waxing svcs, but when I went to pay, the receptionists didnt acknowledge me for at least 5 minutes, then asked me if I was checking in or out,. Didnt I look like I just had my hair done??? When i went to rebook, she acted like I was bothering her, eye roll, deep sighing and all!! I said forget about it and just left. Ill never go back which is a shame for the girls that worked on me.
08/17/2007 Posted by rossoflower
Francesco and Giovanni are true style geniuses. They also have a staff that is just as professional and well trained as they are. I have been to many of the stylists in the salon and can honestly say I have never been disappointed. It is a beautiful salon without being uppity or stuck up. It still retains thats warm comfortable relaxing feeling that make the entire experience a real treat. The spa salon is also a luxurious experience. I think it has everything you need to keep yourself looking and feeling good . The staff make you feel like family. It is by far the best salon in Eastern PA.
Pros: They offer wine water coffee and tea after you get there
Cons: rarely you might have to wait a few minutes,but they offer refreshments and are never rude to late customers when they arrive
06/20/2007 Posted by fashionista123
It was a disaster. And for $140.00, I want it to be GREAT! I had my hair done here 3 times. Each time my colorist was late, then I sat around being shuffled among other customers and stylists. Only to find out that my appointment was screwed up and noone was available to cut my hair. I'll never go back again.
09/13/2006 Posted by porschebydesign
I've been to this salon & spa several occasions. Each time, I am never disappointed. My cut is always precise the color is great. It's worth it's weight in gold!!
Pros: Ample parking, service is great and on time. Which is very important for me
03/11/2006 Posted by tbpiazza
This spa was beyond great. Beautiful surroundings treatments to die for. I went with a friend. We both had the spa sampler and enjoyed every minute. We're going back for the whole day next time.
Pros: gorgeous surroundings, warm and inviting, great value for your%
