09/17/09

Not great, not bad either

by iPodGiRLPHL

One star automatically taken off for the most rude, ignorant, difficult secretary I've ever dealt with. Another star taken off for the inexperienced leasing agent and his driving. One star earned for the condition of the apartment at move-in day. One star earned for quick fixes. One star earned for their honestly brutal lease contract. My contract ends next summer. It's been over 3 months since I moved in. So far, so good. I'll give JMH 3 solid stars. Stay tuned!

• Pros: Large selection of apartments
• Cons: Horrible appointment hours, secretary, and rental process

07/20/09

Best Management Company in the City

by lori09

I am a landlord whose properties have been managed by JMH for the past 15 years. I have had other management companies manage my properties in the past, but JMH is by far the best. They are always on top of rentals, repairs and anything else that require attention. Other management companies that I've used were very shaky -- apartments went unrented for months, repairs were not done and I contstantly worried about the management. When I switched to JMH, my worries were over. I can always trust them to do the right thing for both the tenant and me. Alan and his staff from JMH work hard and unfortunately have to tolerate alot of bad behavior from tenants. I am lucky to have JMH as my management company.

• Pros: Efficient management of rental units
• Cons: Not enough 'Alans'

07/19/09

Great Landlord - Highly recommend!

by DFisher

WONDERFUL LANDLORD, I MOVED INTO A CLEAN AND FRESHLY PAINTED HOUSE. LANDLORD IS VERY ACCESSIBLE, EVEN ANSWERS EMAIL ON WEEKENDS. MAKES TIMELY REPAIRS. HAS A GREAT STAFF AND I REALLY LIKE THE REPAIRMEN WHO COME TO FIX THINGS. MY 2 ROOMMATES AND MYSELF JUST RENEWED OUR LEASE FOR THE THIRD TIME. I WAS JUST CHECKING OUT SOME OTHER BUSINESSES, CHECKED JMH, READ SOME OF THE OTHER REVIEWS AND DECIDED THAT PEOPLE WHO FORM AN OPINION AFTER ONE PHONE CALL MUST BE MORONS. I HAVE NEVER HAD A PROBLEM THAT WASN'T ADDRESSED IN A VERY TIMELY MANNER.

• Pros: Acessible and responsive landlord..

05/27/09

One phone call was all it took

by AugustMoon2009

It only took one phone call to JMH for me to be turned off to their business forever. I had been browsing the company's website and saw a listing I was interested in. Called, had my call forwarded from the secretery to a gentleman whose name I won't divulge. This gentleman disregarded my inquiry about an apartment I was specifically interested in and proceeded to ask me about my rental/landlord history, credit score, yearly income...he proceeded to rattle off a list of apartments that I had told him were out of my price range before giving me info on a handull of units I was actually interested in. When trying to set up a time to view a property, I told him my schedule was open and whatever works for him is best - he proceeded to act like I'd just insulted him in the worst way and spoke to me in a more condescending manner than before. After finally settling on a time, I was informed that I and my future roommate would be the only ones permitted to see the apartment, and that we could only view it one time before moving in. I'm sorry, but if I'm giving you money to live someplace, I'll see it as many times as I please, thank you. I called 30 minutes after making the appointment to cancel. Never working with this company again. I've never felt more belittled over the phone. Can't imagine what they're like in person.

• Pros: Affordable for Art Museum Area
• Cons: Rude and condescending

04/30/09

what a waste of time

by JOno

if i could give zero stars, i would. this company is ridiculous. all of the positives are most likely written by the company themselves. i called asking about an apartment and the guy greg was so rude. i couldn't even finish a sentence. all he cared about was getting me into an appt, regardless of my questions. and if you want to see multiple places you are allowed only ONE appt. plus, he insinuated that i wouldn't have a one-on-one but instead multiple appts would be held at the same time. he also asked me my income, then decided "oh, you can afford this much $$$$ rent. you sure you want something that low?" um, excuse. i know my limit. maybe people have bills to pay and don't want to use all of their income for a place. so unprofessional to tell me how much i can afford. and if you have a pet, they charge a full months rent for it. its supposedly refundable, but i'm sorry a cat i found and took into my home is not worth a full months rent. when i heard this, i cancelled my appt and got hung up on. so if you are looking for an apartment in the art museum area you will most likely be screwed because it appears a majority of them are handled by jmh.

• Pros: none
• Cons: rude, handle basically all apts in the area

03/18/09

JMH is very even handed.

by rdkaye

I've lived in the city for 3 years now, and JMH was the better of two landlords that I had. Any time I had a problem it was fixed quickly. They were proactive when I reported that the hot water heater had problems, and replaced it before it broke.

They were always clear about what they expected, and delivered exactly what they promised. They did demand that I stick to the word of the lease, but they were clear about that up front. It was a pleasure doing business with them.

• Pros: They are honest and tell you exactly what to expect
• Cons: A bit bureaucratic

12/04/08

Real JMH

by rnh143

It is unfortunate and deceiving that the only reviews of JMH realty are positive ones written by the agents themselves; but this explains why the work that needs to get done doesn't. JMH is the WORST agency you can go through. The office on South Second Street treats their CUSTOMERS like garbage. From the moment you walk in the door they act like they are doing to a favor. The employees are sarcastic and rude, and NEVER return calls. They are not far from being slum lords, and robbers. How they are still in business is a miracle, because it seems like their motto is " do less, scam more." Avoid this company at all costs.

• Pros: absolutely nothing
• Cons: rigged leases, terrible work ethic, crazy fees, dilapitdated properties, massive attitudes

10/06/08

Best advise ...Avoid JMH

by october1308

JMH is fully aware that some people are giving them bad reviews on this website and they don't like it at all. So beware of posting gloating about how great their company is because you don't know who is posting them. (Ex: JMHfan)

I would not recommend JMH to anyone!

09/02/08

A really great landlord.

by HannahMorris

I was a tenant of JMH for five years. I lived in two different apartments with them, and had a great experience both times. The apartments were both well maintained and well priced. Whenever anything broke, a simple phone call solved my problem. The staff always took good care of me. When I moved in I recieved information from them about maintaining my apartment and what I would need to do to get my secruity deposit back. The first time I didn't pay attention and payed a few small charges .from my deposit when I moved out. The second time I read the information in advance, and got everything back.

These are really good people who really want you to enjoy your apartment and to help you. I'm only sorry that they dont have apartments in other sections of Philidelphia, because my current landlord is a disaster.

I strongly recommend JMH to anyone looking for an apartment. Take it from somone who now knows the difference.

• Pros: Professional, friendly staff.
• Cons: Limited geographical area covered.

09/02/08

Excellent Experience

by hs1715

I recommend this company for any apartment in Art Museum area. I recently moved into one of their apartments (after looking at about 50 apartments as I'm very picky) and found them to be very honest and easy to work with. After moving in I did encounter some issues with the air conditioner and garbage disposal and immediately these issues were taken care of. I was very pleased with the service and the professional manner in which I was treated. I strongly recommend this organization.

• Pros: Lots of apartments, great selection
• Cons: Ask before you rent who the landlord is.