11/07/09

Wonderful, one of a kind ring

by teacherj

I went to Henri to get my engagement ring. He walked my husband and I through the whole process, which took about 2 months. I had him combine several of his designs into a custom ring for me and I was blown away by the final product. I love my ring, and get complements on it all the time. I would recommend him to anyone without hesitation.

• Pros: Personal attention and beautiful jewelry
• Cons: A little difficult to find but once you're there- no cons

10/02/09

the best, hands down!

by Dtygh

When it came to getting an engagement ring, my husband took me to some of the chain-type stores because he wanted to see what I liked. (I didn't like anything). Finally he took me to Halloween, and we both fell in love! He went back and bought the ring, & when it came time for wedding bands, we went back to design matching bands that would fit with the engagement ring. I get multiple compliments, DAILY, on my rings!

07/10/09

The Jewel of Jewelers

by MarcelloBrening

For 6 years now I have been using Henri as my Jeweler... He has been the master mind behind all my pieces, which have all been custom made. He shows interest in his work, and tells you what will work for you, or not, what is the best investment (when buying stones) and even when to hold off for better ones to come along.

When my partner and I decided to get married, I admit I cheated and first went to all the big jewel houses, Tiffany's, Cartier, Bailey Banks & Biddle just to come running back and have Henri do our bands. In less that 10 minutes we were out of the store with our design and work on its way (we had spent HOURS in all the other places with no satisfactory results). People comment on the rings I wear, EVERY SINGLE DAY and that is why one buys jewelry at Henri's Halloween. :-)

• Pros: Great service and prices
• Cons: for those that drive, parking can be tricky...

05/26/09

custom jewelry

by bibimshop

My custom ring was very poorly designed and shoddy. The first time it was way too big (4-5 sizes), and the owner didn't even apologize for the mistake. The second time around the ring was too small, but was told that's how the ring should fit. I haven't worn the ring, and I took it to another jeweler to fix it from scratch.

• Pros: unique item
• Cons: poor service; poor quality custom jewelry

06/14/08

Avoid custom work if you want it done on time.

by philly276

Despite their overall good review, I would be very wary of ordering any custom jewelry from then if you need it within a specific time period. I ordered custom earrings for an event and was told it would take only a few weeks. Several weeks later, and 1-2 weeks before the event I called to inquire if they were ready only to be greeted by an answering machine recording announcing they were on vacation until well after the event. When I went back later to pick up the earrings they made no effort to apologize or compensate for their poor customer service. I would be VERY careful about depending on them for timely work.

06/07/08

Beautiful Custom Designed Engagement Ring

by ponine

We had my engagement ring designed by Henri David. He was very patient with us and produced a beautiful and original ring that is very detailed and has a handmade feel. Its gorgeous.

01/24/08

Wish I had Listened

by lorettas

I wish I had heeded the negative reviews on Citysearch before attempting to have a piece of custom jewellery made at Halloween. My experience is almost identical to the others who rated their experience as poor. My ring came back not once, not twice, but three times an amateur, shoddy mess. The level of craftsmanship was what one might expect to find in a beginner jewellery-making class. The proprietors were eager to try and make things right, but after three times, I gave up. It's really disappointing, given the rave reviews they had received in the past and their reputation for creating nice pieces. Makes me wonder what must have changed recently...

That being said, if you're in the market for existing (e.g. not custom-made) jewellery, then the shop is definitely worth checking out. They have TONS of beautiful pieces at reasonable prices. Too bad my ring was not one of them.

• Pros: Great selection of existing jewellery
• Cons: Poor craftsmanship on custom pieces

12/21/07

An Exercise in Frustration

by globalist777

I had high hopes for Halloween when I visited the store in search of wedding bands for myself and my wife. Unfortunately, the store failed to live up to expectations and the quality of the rings that we received was completely sub-standard. My wife's bands arrived two days before our wedding with a diamond missing and clear signs of shoddy craftsmanship (i.e., the ring looked like it had been stretched and soldered together and there were blemishes and discoloring on the band).

We asked the store to fix the faulty ring, but it still fell short in craftsmanship. We're now on the third time around and just want the whole ordeal behind us.

The bottom line: If you're in the market for something eclectic, Halloween might be the place for you. However, if you are buying for an important event like a wedding or an anniversary (or just to reward yourself) you should definitely shop around. You'll be much happier in the long run knowing that you have considered multiple options.

01/07/07

Unfortunately not a great experience

by user1123

I was looking for a place to get a unique wedding band and Halloween was recommended by several of my co-workers. The store itself is a wonderful experience...tucked away and not very obvious from the street and the inside of it is a visual delight! However the ring that was designed for me came out looking like it was designed by an inexperienced jewelry designer. It was partly my mistake for approving a shoddy design in the first place with the prototype that was shown to me however I thought it was just that, a prototype. Had I known that they were going to use the exact wax model as the mold for the finished design without smoothing it out better and "finishing" it, I never would have approved. There were very obvious flaws, very poor construction and sloppy finishing in the fine details, as if parts of the ring had either fallen or melted and they were soldered back in place. I paid for the ring but had another ring designed elsewhere to use as my wedding band instead.

• Pros: Very unique selections and ambiance
• Cons: Tough to find if you don't know what you are looking for, parking is not great

12/10/06

Incredible experiences

by jbrownback

Entering the store was an experience in and of itself. With wide eyed amazement, if you are looking for unique jewelry or to create one you are in the right place. Nice, fun, enjoyable employees and Henry just knows how to translate your interests. Just let him go, you will enjoy . And you WILL return

• Pros: No hype, individual attention
• Cons: none at all