Head Start Shoes
Philadelphia, PA 19103
Phone: (215) 567-3247
05/14/2007 Posted by birdmuscles
They definitely have a nice selection of shoes, but the return policy is store credit only. It does not state that on the website though because there is a different return policy for online orders which really isnt an online order because you have to call or fax. If you have them shipped, expect to pay $20 or more. If you choose to pick them up, it is no longer an online order and you will get store credit only if not satisfied. Also, the owner is very condescending and rather rude. Do yourself a favor and go to NY for better quality shoes that don't cost as much and you will have a normal return policy.
Pros: unique selections
Cons: unprofessional, condescending and rude help
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