04/06/09

Terrible Service, expensive food

by SwattyKid

When i was there last, there was 10 people working but only 3 tables. Our app. took over 20 minutes to get out and our food took over an hour, WE DID NOT EVEN GET TO EAT because we had to leave after waiting over 1 hour for 2 sandwiches. The owner/ cashier was not sincere and kept sayings "its ready now" and the food never came out. Never appologized and Her excuse was "we are changing from breakfast to lunch". THere menu was extensive but not cheap. I would NOT reccomend going back.

• Pros: worst service
• Cons: never got to eat

03/21/09

TERRIBLE service, food is not worth it.

by baraqiel

The food here is very good, with a big selection, but someone really needs to teach the owner that the customer is always right. The service is often atrocious -- it seems like they hire family friends or something and then don't fire them for being terrible waitstaff. I've had orders not put in for half an hour, or no refill of water for 20 minutes. What really got me is that I asked them to warm up a sandwich for me and they refused because it was "bending the rules". I told them they could just stick it in the microwave -- no, that would "ruin the sandwich", they said, without asking my opinion. And then the owner told me that he had taken the order off, that if I wasn't going to eat the sandwich in the way they wanted me to eat it, they did not care for my money. Now, this place is good but they make sandwiches -- not the caliber of chef that I'm going to let dictate my food. Absolutely terrible customer service, they were very rude, and in my opinion there are enough other places to get great food that it's not worth it. Try the 320 Market, which is very close, in the area, has great food, and everyone is really nice.

• Pros: Good variety of quality sandwiches.
• Cons: Rude owner, terrible service - the customer is always wrong.

03/17/07

Great Sandwiches

by traydiggs

There is truly something for everyone at this cute restaurant! Friendly, family run - HUGE sandwiches, great soups, fantastic Sunday brunch. There is almost always a wait on weekends, but it is worth it. Noting else like it in the area!

• Pros: Great food, nice staff, large menu
• Cons: often a wait

Slow down for Swarthmore's quaint spot for sandwiches and home-style cooking.

by Contributor

In Short
Surrounded by country crafts, specialty teas, jams, home-baked treats and countertop candies, customers dine on gourmet sandwiches, salads and breakfast items named after Swarthmore's buildings or non-streets. High school and college students mix with parents and grandparents during all hours of operations, as the restaurant has become one of the town's popular meeting spots. All entrees are made to order, so the menu notes that some hot items may take some time.