08/03/09

A+++

by SKbluesk

I just recently purchased my third car from Colonial. Each time, I was more impressed than before. I shopped around a lot on this last purchase and visited numerous dealerships. Every time I stepped inside, I would immediately cringe at the uncomfortable feeling you get as you suddenly feel 20 sets of eyes on you, wondering which one is going to attack. That's not the case at all when walking into Colonial Nissan. They make you feel very comfortable. They don't pressure you. Very relaxed, friendly environment. The salesman that I worked with was awesome. The price that I got was great. All in all, the experience was painless. I haven't really dealt with the service department yet. I can only hope it's as terrific a team as the sales department.

• Pros: Very accomodating, friendly and relaxed experience.

07/31/09

DO NOT GO TO COLONIAL NISSAN

by yjk76

Every time I went to this dealership to buy a car or get service done my experience was always unpleasant. Their arrogance is mind boggling. How do they expect to sell cars with such attitudes? I'm impressed that they didn't go bankrupt yet but at this rate they sure will and I hope they will.

Steven Wayne is the biggest a-hole in there. He had the galls to get angry at me, a potential customer, because I complained that he was misleading me for giving me a price which already included FACTORY rebate, which I can get it at any other dealer out there. Customer service? They don't know the meaning of it.

• Pros: NONE
• Cons: SCAMMERS