10/25/09

Not worth it

by thorn636

After visiting Philadelphia Park Casino-Racetrack me and my friend decided to visit the Harrah's Chester and what a waste of time it was.

Tthis casino is right next to a prison, yes a prison which is very odd to start. The casino is also located right in the middle of Chester which makes Atlantic City actually look nice in comparison.

Once you get into the casino you will get carded for ID and have to wear a band around your wrist if you look underage.

Now the worst part about this place is they have no free-complimentary drinks on the casino, you have to actually pay up to $7 a drink (Rum Runner-BlackRussian etc..) How do they expect to bring a younger crowd in here or in general someone that likes to have a few drinks on the house.

The casino is nice inside but this casino is way behind any Atlantic City casino and IMO I won't even waste my time ever going back just the fact they won't even serve a drink that I can tip a few dollars on.

• Pros: Free Parking
• Cons: Drinks cost money, poor customer service and location

04/21/09

You have to know when to hold'em

by CSMobileUser

Harrahs Chester is the same as Harrahs New Orleans - from a win/loose point of view... I have seen hot nights & fridgid nights too... Don't play if their not paying! Keep your cash for the nights when the machines are turned on...

03/08/09

get ready to have no fun...but go to the stir and have a martini

by sweetbrownshuger

i actually live in chester, and everyone was extra excited, down right hyped for our very own bite of vegas. and boy, oh boy, was it a let down. i NEVER hear anyone win anymore. family members who work there(because they wanted city folk to work there, which brings business to the community..which is amazing) ...have literally told me "the machines are rigged to have constant losses. and they know it"-my aunt husband, who services the machines for about 2 years. i only go there if friends wanna have some silly fun..and lose money.

but, frankly, i don't see myself walking down the road to the casino. i was excited, but when i read at the harrahs chester website, they don't give information on the turnout rate from winners, and they had a complaint about a man who won a million dollar, and they wouldn't pay him for "tax" related reason, i just stopped going. overall, i think its okay if you wanna "b.s" worth a couple of people. but if you're ready to gamble...you better book that bus trip to A.C. or that flight to Las Vegas!!!!

• Pros: free parking the best martini i ever had @ 'the stir'
• Cons: its depressing to be in this place....and no games to choose from

12/24/08

Do not go to Harrah's Chester

by sideshowPA

I am urging you all to not visit this casino, based on the poor experience I had at my last visit. Without being too longwinded, here is a summary of my experience.

1. The racing betting machines malfunctioned for both myself and another young couple. There are not customer service agents or phones around to help when these mishaps occur, so you must abandon your machine to seek out help.

2. Later in my visit, a machine ate my ticket. When the attendant arrived, he accused me of stealing a ticket, and I was escorted to the side of the floor with a security guard. After 30 minutes, I was finally given a terse apology and a new voucher.

3. After contacting Harrah's through their website, I have yet to receive any direct reply from anyone in the Harrah's organization. I have requested that Harrah's review their procedures and assure me of changes. Unfortunately, Harrah's does not seem committed to providing good service.

• Pros: clean facility
• Cons: poor procedures. Lack of responsiveness

11/28/08

Worst Casino

by harrah1155

Harrah's Chester is accross from the county Jail and you have to go thru a seedy area to arrive at this casino.

Once there the employees are not very friendly, many of them have never worked in a casino and don' know how to be Customer friendly. The slots are the worst, you can go any day or night and the slot machines never payout. You will not win money, you will not get bonus on the machines. The food at the buffet is not good at all and closes by 9pm and you then have to go to a mini bar cafe with made up sandwiches (not good). $4.50 per ATM transaction.... Harrah's is taking in so much money from the locals that it wlll never need a bail out.. DON'T WASTE YOUR TIME OR YOUR MONEY. You will play $200.00 to $300.00 and maybe get a bonus and may win $5.to $20.00 Harrah's Chester never pays, just take, take, take and the comps are not great. No Hotel, No Hotel vouchers for Hotels at Airport (noithing) And you need to be very careful driving thru the City of Chester, Pa and its no fun never winning. Alot of penny slots that most play and no one wins anything. Increase you bet and you still don't win....Go to Delaware, Pennsylvania is Takeing the peoples money like you would not beleive.

• Pros: free parking
• Cons: take in percentage

06/01/08

Casino first, horseracing second

by mikem999999999

As someone who goes to the track for a horseracing experience, I find Harrahs Chester more designed to be a casino, than a horseracing parlor. You can only bet races on the second floor, although they have a sports bar upstairs that should have betting machines, so you can enjoy the great view, and watch the ive races through the window. It is incomprehensible why Harrahs confines racing to the second floor. It just shows me they only care about their casino, and just do racing "on the side."

The horseracing bar closes by 11:30 PM, even though the races continue to 1 AM, and the prices are steep ($4 per draft), but they do have daily specials. The bartenders are friendly. We have gone there to bet race tracks that they were taking (Cal Expo), only to find they would only cash up to race 10. I don't know why they won't let us bet later races and cash the next day.

The tellers are fine, although the lines are too long, and they probably could use a few more live tellers.

There are lots of places to eat, but they are not always open. And yes, it is smoky, but that does not bother me, as it comes with the territory.

The management seems interested in solving your issues, although some things are decided a a higher level.

• Pros: closeness to philly, employees are friendly, beer specials
• Cons: hate drivers in parking lot, smoke, more of a racing focus, beer price, racing bar hours

05/10/08

Just go to Atlantic City...

by rebeccamsiel

We live in Philly so we thought this might be a good alternative to driving the 40 minutes down to Atlantic City. The casino is small, filled with cigarette smoke and doesn't have the same fun feeling that AC does. Also, if you're under 30, prepared to be tagged like cattle with a neon yellow wrist bracelet given to you by workers who look and act like they are on work release from the Chester County Prison. This was definitely a disappointment and a waste of our time. Don't waste yours - just drive the extra time to AC!

• Pros: free parking - close to philly
• Cons: employees, games, smell, atmosphere

Meet Lady Luck at the Blackjack tables, at the slots or at the racetrack at this casion and racetrack in Chester.

by Contributor