Doggie Style
Philadelphia, PA 19103
Phone: (215) 546-3670
09/08/2007 Posted by melissatim
My husband took our dog Charlotte(a 9lb. mini-dachshund) to get groomed at this place, it was her 2nd time going there. While we thought it was a bit pricey ($65 + they ask if you want to leave a tip on your card) the last time we brought her there they did a pretty good job and Charlotte seemed fine. Her appointment was at 12pm. They told my husband to pick her up in about 3 hours, so he went back at 3pm, they said she still was not done but would be finished very shortly. He asked if he should reschedule and they said no they would be done very soon, at 5:45 they called to say she was finally done getting groomed-5 1/2 hours later than her scheduled time. After he picked her up they started to walk down Spruce street and he noticed Charlotte wimpering and licking her stomach, when he picked her up he saw a 1 inch gash at least 1/4-1/2 inch thick on her stomach. He went back to the shop and asked the groomer how this cut happend and why he was not notified of it when he picked her up and she said she hadn't even seen it? He asked to speak to the owner or a manager, did not get anything but an assistant and sales clerk, who were very apologetic and felt really bad- but he still did not get any explanation as to how he could have picked up his dog and not been told she had been cut while getting groomed! I put full responsibility on the groomer and Doggy Styles who employs this type of person. We took our dog to Penn Emergency care and luckily the cut just missed going deep enough to need stitches. Unfortunately our dog has been very traumatized by this incident. I will never step foot into that establishment again and if you care about your pet's welfare you will do the same!
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