Doggie Style
Philadelphia, PA 19103
Phone: (215) 546-3670
04/19/2007 Posted by cworldmed
I bought a couple of things for my mother's dogs, because they were coming to stay with me for the weekend. I did not buy the correct size harnesses and went to return them the next day. I had a receipt, tags were on and I don't even take them out of the bag. (My mother told me each dog only weighted 15lbs, it was more like 20lbs). I was told that I could only get store credit, not a refund. This would have been fine, except they don't carry a larger size harness. I was told by the sales girl that the owner might or might not ever stock a larger harness. I was also told that my credit was only good at that store, not at the Doggie Style website or one of the other stores. Worst pet place ever. Check out some of the other pet supply places in the city. Other places have all the same things and great customer service. (I called Chic Petique to see if they carried the larger size harness. They didn't, but ordered them and they let me trade the harness I bought at Doggie Style. How nice is that?)
Pros: Can't think of any
Cons: The store policy and customer service. Do yourself a favor. Go somewhere else.
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