Voree Inc.
Brookhaven, PA 19015
Phone: (610) 619-0006
03/06/2008 Posted by Sooyoun
I called the store and made an appointment for the technician to come to my place to take a look of my desktop. The guy says it is $69/hr + travel expense. I said Ok. The store is on 16th/Walnut and my apt is 13th/chestnut. So you can calculate how much it will cost anybody to travel from the store to my house. The technician came. It was just power jack that was off the motherboard and he plug it back in. That was everything he did. He did not need to diagnose anything since I told him that I unplugged it and did not know where to put it back. ( after I unplugged it, I realized it was not one jack but a group of tiny small jacks that I did not know where to exactly plug back in.) Guess how much he chages for it. $98!!!! One full hour service fee plus travel cost of $29!! Unbelievable. I asked him why he charges full hour and why is the travel cost so high but he says he is not the boss and he has no power to make change to that charge. I don't expect that he would make it free. But knowing what it was, how long it took, I hoped at least a little bit of fair business mind, charging me for half an hour or feeling embarrassed for charging $29 to walk three blocks. This is why I don't think they are doing fair business. I wonder how much they would have charged if I dropped of my desktop at the store and picked it up later, not knowing how long it actually took.
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