Branzino
Philadelphia, PA 19103
Phone: (215) 790-0103
03/29/2008 Posted by gabsao
Apparently the idea that the customer is always right does not apply to this restaurant. My friend had made reservations for 7:30 on a Friday night, and when we got to the restaurant they said that they had us down for 5:30. My friend even showed them her confirmation e-mail saying that the reservations were for 7:30. Instead of being apologetic and offering us the next available table, the host staff was extremely rude and said that it was our problem, not theirs. Despite the fact that there were MANY empty tables, they showed no signs of wanting to seat us, so we were forced to leave despite the fact that we had made reservations. This is the second time that Branzino has had trouble accommodating reservations. I had been there once before and they had set up our table for the wrong number of people; we ended up waiting another 20 minutes before they had a table ready for us. Once we were finally seated, the food was forgettable at best. If you're looking for a good Italian BYOB, skip this place and go across the street to Fontana della Citta. Unlike Branzino, they are very accommodating (and their risotto is delicious).
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