(610) 667-9166

2 Bala Plz 3rd Fl
Bala Cynwyd, PA 19004 40.0078 -75.2123

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Neighborhood: Bala Cynwyd

Reviews & Ratings for Elizabeth Arden Red Door Salon

4.5 Star Rating: Recommended

18 reviews

What users are saying:

1 Star Rating: Poor

04/10/09

DISGUSTING

by manaboutown228

Absolutely Gross. Unsanitary, Rude Staff, Over-Priced. They push products down your throat, my aesthetician was texting on her cell phone throughout my facial, they overcharged my credit-card, it was the worst spa experience I have EVER had.AVOID THIS DUMP!

  • Pros: NONE
  • Cons: UNSANITARY
5 Star Rating: Highly Recommended

07/24/08

Great all round service!

by mydeloo78

I read all of the reviews and was skeptical of this salon but its great. They are under new management, owned by Premier Salons and not Red Door anymore. Yes, it needs a little updating but overall the staff is great. I had a facial from Cori which was out of this world, a manicure/pedicure from Michelle with extra TLC and finally a fantastic haircut by Julian. He has great experience with curly hair which is hard to find. All staff were very friendly and courteous and the atmosphere was relaxing in the Spa and upbeat in the Salon. I would recommend giving this salon another try!

  • Pros: Great staff, great service
  • Cons: Needs updating
3 Star Rating: Average

04/12/07

WHERE IS ANDRE'???????

by cuthere4hair

THE ELIZABETH ARDEN SALON IS NO LONGER THERE. IF YOUR LOOKING FOR ANDRE' , HE IS AT THE CHUCK THAYER SALON AT THE RADNOR HOTEL IN ST. DAVID, PA.

THANK YOU.

P.S I HIGHLY RECOMMEND CORI & GALINA FOR SKIN CARE.

  • Pros: PARKING
  • Cons: SALON NEEDS TO BE MODERNIZED
3 Star Rating: Average

01/11/07

worst salon experience ever

by novagirl27

just moved from chicago to philly for school at nova, and i picked this salon because of the great reviews on city search. but i gotta say, it was SO BAD! first, the salon is inside saks 5th ave on city ave and the sales people are so rude and stuck up, they make you feel really unwelcomed really fast.

the salon is a total dump. dark, nasty, unclean. the girl at the front desk was so rude. she ignored me when i walked in and sat on the phone for about five minutes before she even noticed me. i told her my name and she pointed to a closet for me to get my own apron and told me to go find my stylist in the back. so rude.

i waited about 45 minutes for my stylist to start working with me. I WAS THE ONLY PERSON THERE! i waited forever to see a stylist but there were no other customers or stylists around. that didnt make sense to me. i went back to the receptionist to ask where my stylist was, and she said she didn't know and that i should just keep waiting for her. what was this girl's problem? i'm the only customer in the salon, and you'd think she'd offer me a glass of water or SOMETHING

my stylist finally shows up with a bag from mcdonald's. i made my appointment the week before, so why did the stylist think my appointment time was the prefect chance for a lunch break?

the stylist was nice though. once she started working with me, she was really friendly. but niceness doesn't make her crappy cut any better. i've had much better in chicago. she cut about two inches off my hair. she jacked up my layers. and she gave me 1987 bangs. GROSS

when i went to pay, the rude girl at the desk charged me $115... the services menu said that the haircuts were $68. when i asked why the price was so different from the menu, the rude girl said my stylist was a "master stylist" and had the right to charge so high. RIP OFF

this salon was the worst. it's dirty, the people are nasty, and the services are poor and overpriced. AVOID THAT DUMP!

  • Pros: free parking
  • Cons: rude receptionist, bad service, overpriced, dirty salon, wait time

11/22/06

Simple, classic and upscale: Saks' designer day spa.

by Contributor

In Short
The crimson portal leads to a spa experience that's as tightly edited as the shoe collections downstairs, but about 10 times more tranquil. Welcome to the plainly elegant beauty arena where Main Liners multitask, availing themselves of signature massages, a highlight, a cut, or a manicure after a stressful day at the cosmetics counter and the Chanel boutique.

3 Star Rating: Average

09/15/06

Hmm...

by eaw187

Very Blah! Bad lighting. Bad atmosphere. Very Dingy! It was strange and awkward to find in the building at Saks. I felt unwelcomed. It was cold and dreary in there, too. Although, my services were very satisfactory, I don't intend on returning there. Just Blah!

  • Pros: Parking
  • Cons: Atmosphere
5 Star Rating: Highly Recommended

06/20/06

BEST BROWS, EYELASH EXTENSIONS AND MANICURE

by phillyweddings

ABULOUS FABULOUS FABULOUS!! As a wedding planner, I was on the hunt for a new place to refer my clients. I had the best experience recently at the RED DOOR. First of all JULIE HAWK did my eyelash extensions, what an amazing transformation...but WAIT, she then tweezed and sculpted my brows to perfection and believe me, I am one tough (picky) customer, I was more than pleased. Then off to DEBI for a manicure....she's my new manicurist. Not only is she professional and sweet, but she is gentle and calming. The new Elizabeth Arden colors are fabulous and are liken to popular OPI and essie colors and lasts a long time. HIGHLY RECCOMMENDED!!!! I'll be sending my wedding parties here.

5 Star Rating: Highly Recommended

04/08/06

3D- LASHES A MUST HAVE!!!

by ilashley

WOW, WHO WOULD OF THOUGHT EYE LASH EXTENTIONS MADE SUCH A DIFFERENTS. LOW MAINTENANCE, LITE WEIGHT, EASY TO APPLY. AND THEY LAST LIKE 2-3 MONTHS. I'M SOLD. MUST SEE JULIE, AND WHAT TO THANX ANDRE FOR MY GORGEOUS HAIR, I LOVE MY HIGHLITE'S, COLOR AND MY HAIR CUT TOO. I LOVE IT, LOVE IT, LOVE IT. THANX AGAIN.

  • Pros: EVERYTHING, ANDRE', MY NEW LASHES
  • Cons: I COULDN'T TAKE ANDRE, HOME TO BLOW OUT MY, HAIR
5 Star Rating: Highly Recommended

01/26/06

Andre is the MAN to see

by britgit

Best highlights I have EVER had..just what I asked for (Andre is great "eye candy" too). The receptionist (Stephanie) was extremely freindly and accomodating she made me feel right at home. I have already made my follow up appointment.

  • Pros: Great parking, Relaxed atmosphere
  • Cons: Limited evening hours
5 Star Rating: Highly Recommended

01/17/06

Bliss!

by spak8

This day spa is fabulous! The staff is friendly, professional and highly skilled.

The packages are incredible and you feel like you are in a different world.

  • Pros: great staff, lots of free parking, inside SAKS FIFTH AVE

Showing 1-10 of 18 reviews

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