I was recently in Jean Madeline (I'm
new to the area too), and witnessed a client yelling at a male colorist. I wanted to commend him and the company for how he handled the situation with grace and just took her insults. First off, her color was beautiful, and she seemed a little off her rocker. With all of the suggestions he gave that woman, a solution could have been reached. She seemed to feed off of the attention from her ranting and foul language. The whole time he just smiled and was understanding, without being condescending.
KUDOS to you Jean Madeline for your calmness and poise. And to the woman with the pretty brown hair- maybe you should adjust your meds before getting your hair done.
A new client based just on this experience...
I never write reviews, but felt this was a must. I definitely recommend this Salon! Gabi cut and styled my hair and I was so pleased I could not stop talking about what a great experience I had for the rest of the day. I needed a change and can honestly say this was the best hair cut I have had in years! She was easy to talk to and made me feel very comfortable. I was offered multiple complimentary massages including a hand and scalp massage- always a plus :) I felt completely relaxed from the moment I walked in the door. I have been to some pretty high end salons, but Jean Madeline takes the cake. The best part of all is how reasonable their pricing is. When I was told what I owed my mouth almost dropped. The quality and time spent on my hair was definitely worth double of the amount I paid. All in all this is a great place to get a haircut in the area!
I just recently switched from another
Aveda salon to the Plymouth Meeting location since it's closer to my house. I honestly didn't anticipate there to be a huge difference, but I was pleasantly surprised!
I was paired up with Natalie for my appointment for partial highlights and she was not only super nice and personable, she was also really professional and listened to my anxiety about my hair color. I walked outta there with some of the best highlights I've had in a long time and I kept getting compliments on my hair all weekend!
I would definitely recommend not only the salon (which looks small on the outside, but is actually quite large) but the staff was really nice as well.
New Stylist!. I went in today after hearing good things from a friend, I desperately needed a new stylist and Jean Madeline was the place. I got set up with Christea and it was a match made in heaven. As soon as I met her she was pleasant and started an easy conversation. The girl who shampooed my hair also did a great job she was sweet and very friendly. I was nervous like I usually am about haircuts but Christea made me comfortable like I was talking to an old friend. I will definitely be going back in the future.
George.Color.Fantastic!. I have been going to George for color several years now. I work in the fashion industry and am constantly being complimented on how natural my color looks by models, designers, etc. I can't say enough about George's talent, eye, professionalism, etc. I quickly learned to trust his instincts...I never have to think or stress about my hair because I'm always in the best of hands!
Jean Madeline/ Plymouth PA.
This is the only salon I would go to for hair cuts!
I love it! Sheera (I think that's her name) does my hair every time, And I love her! She is so nice, and the 2 yrs I have been going there I have never been dissapointed! I think this is a great salon, everyone is very nice! I tink you should deffinitly go hear!
Finally a colorist that is an artist. George at Jean Madelline in plymouth meeting is an exceptional colorist. He is so professional and technicallly the best color I have ever gotten! I used to go to NY to get good natural looking highlights. Now George is the only one I would let touch my hair for color. I get so many compliments now. He is the greatest!
Not too keen on Samantha.
Well, I am disappointed with my visit. It was not my first one to the salon but this time I tried someone new, her name was Samantha. Although she did seem to listen to know what color I wanted, she DID NOT check the color once it was ready, instead had the shampoo girl tell me that I was ready to be rinsed off and shampooed. I expected Samantha to not only check the final color but to ask me if I liked it, which usually takes place after the hair is dried. I was ushered to the area where I could dry my hair myself (I've never encountered this practice at any other salon either, kinda rude, if you ask me.)
So anyway, my biggest gripe if really with the fact that the color did not actually turned out to be what I hoped for. I think she should have applied toner afterwords but that wasn't even brought up by her (sort of impossible if you do not check in with your client after you apply the color.) Also, a few days later I've noticed she did a crappy job blending the color in with my existing highlights, I have uneven spots all over the back of my head and she left out a whole area upfront.
I'd really hate to bash the whole salon because it's at the Mall but perhaps their lack of quality service has something to do with it. It's not a high end salon by any stretch of imagination, they did offer me coffee (which was stale and lukewarm) but that should still do the bare minimum when it comes to customer service, such as asking your client a simple- "Are you happy with your color, Miss?"
Wow...this is a great, professional place!. I was nervous to go here since I had a very good colorist at another salon, but I saw my neighbor's haircut and color and asked her where she went and she said Jean Madeline at the mall--it looked amazing! So I scheduled a consultation with JoAnn (who she used for the haircut) just to see what she would suggest for my hair. I liked her suggestion and we were off to the races...she recommended George for the color, and I took a chance on him, too. I was very glad I did! I got such a professional but trendy cut--they understood the best cut for my fine, but sometimes curly hair. George suggested two color options, and I likedvhim right away after our consultation (she cut it first, blew it out, and then he waited to suggest a color after he saw what she had done) so I went with the bolder option. Bottom line--my haircut looks amazing, is versatile and works with my hair (not an easy task). The color is stunning and everyone loves it! I definitely thanked my neighbor and am passing on both JoAnn's and George's name to my friends who ask, "Who does your hair?" (the best compliment in the world!)
Dont Go Here For COLOR!!. I went here thinking that im at a great salon and am going to get the best of the best highlights.. Boy was i WRONG.. there was not only a hair in the drink of water she gave me but the foils were put in practically INCHES away from my scalp.. she had some one else working there blow dry me which took almost 30 MINUTES.. i can dry my own hair in less than 15.. not to mention the mounds of other peoples hair that were in the brushes she used on me.. the highlights were terrible!! the girl who did my color didnt even see my hair dry!! i asked for brown highlights to cancell out the black in my hair.. i got awful blochy some what brown and bleach blonde highlights instead.. im going back to make her redue it because i did Not pay a pretty penny for my hair to turn out like this.. i will never go there again.. Worst experience i have EVER had with a hair salon..
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