Upon walking into the salon, I was greeted with a friendly smile. The receptionists asked if I would like coffee or water. I met with Lindsay shorty after who gave an incredible consultation. She was extremely thorough and offered different ideas to change my hairstyle without being dramatic. The haircut was better than I could have expected, as was the experience. They truly care about their clients - they ask you to fill out a card on how they can improve and for all new clients, they give a $10 gift certificate to for their next service. I will absolutely be going back to Catarina's!