Lansdale >Wholesale Foods > Towamencin Beverage Co
Great Place. Towamencin Beverage is my local beerr distributor, and I love it! Now, I know there are a few others in the area but they didn't live up to my expectation that Towamencin Beverage has set. Here are the expectation that Towamencin Beverage has set and surpassed, it is easy to get in and get out of the parking lot! They usually have what I need right in front, I don't have to walk to the back of the place to get my favorite craft brew. Also, they always have different beers to sample. I just joined level up, and I have been saving 20% almost everytime I shop there! Also, over the holidays last year, they reserved a special beer for me, and call immediately when it came in, when I said I couldn't make it there right away, they said no problem, we will save it. Going to Towamencin Beverage always bring a smile to my face.
Great Beer, Great Service, Easy Decision. I have been going to Towamencin for years now, and I have no idea where some of these other reviews are coming from. I have had nothing but a great experience everytime I stop by. From just there selection of beer and cigars alone, I find it to be an easy decision to choose Towamencin over any other distributor. But when you take into consideration the friendliness of the staff, the feel of the "mom and pop" shop, plus that awesome beer mascott they have (Kingston) it becomes a no-brainer. My suggestion to anyone reading these reviews is, "go experience it for yourself" I guarantee you won't be disapointed.
Good beer, cheap in price.. Great services here. Others state 'customer service is HORRIBLE'. I've had nothing but good experience there. i live 30 minutes away with local Capones takeout right around the corner but its well worth the trip when I want something new. Capones has great six packs and individual bottles of unique beers (last time in counted 18 different oktoberfest beers, check them out too at Germantown PK <1 mile west of rt 202) Went in two days ago to purchase a new Oktoberfest (ended up with Sly fox oktfest lager). Young fellow went out of his way to walk and point out separately located oktoberfests which was not needed but still very helpful. Very insightful in times past as I always get something new, oh and did i forget to mention free beer to sample on tap?!
Customer service is HORRIBLE. First of all, when you call the store you either get an old woman who yells at a dog when you're on the phone with her and has no clue what she's doing, or an old man who speaks to you as if you're his misbehaving grandchild. In person, the place is even worse. There is not one attempt to provide good customer service, and "this new fangled computer system" is apparently so difficult to use that it takes forever to pay with a credit card. If everyone that works there is part of the same family (old man, old woman, and younger woman in her 30s maybe) maybe that explains why they are ALL miserable to talk to while you are there. I'm not spending one more cent on beer or ice at that place, and it amazes me that with so many distributors in the area, they care so little about serving their customers with respect. This place is an absolute disgrace.
Lost my business!. One of the worst customer service experiences I've ever been a part of. I felt like I was disturbing the woman at the counter (owner?) when I went to check out. She was rude and not a clear communicator. I won't be going back; it's worth going somewhere else.
Great Beer Distributor. This distributor is awesome. They have great sales when they have them. They have a wide variety of beer, lagers, and even soda. It's great for that one stop shopping for get-togethers! Highly recommend them
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