my dream dress!!!!. this little cute shop, i walked in not knowing anything about bridal gowns.... and walked out with my dream dress! the lady was just so helpful, she really showed me how beautiful of a bride i am. i have now been married for 6 months and i was looking at my wedding pictures and thought about how wonderful i and my girls looked! the whole experience was just perfect, stress-free! the owner of the shop just took care of everything, out of town bridesmaids, alterations for everybody.... it was just so very convenient, i would recommend to anybody i know, two of my friends are engaged and purchased there, i can't wait to go back to visit! what a nice place to make you dream come true!
Wonderful experience!!!!. I had a wonderful experience at Bride's Boutique!!!! The gowns I purchased for myself and my bridesmaid were georgous,high quality and altered to perfection. The owner made me feel like a pampered bride. I would highly recommend this cute boutique in the heart of Conshohocken.
Un-trustworthy. I was trying on dresses in this store and was told that they "ranged from $1600 to $2200" which was fine but very shady that there were no prices attached to the gowns. As soon as I said I loved one the woman said "Oh that was in $2200". When I told someone about the dress and shop I was told to read "4 very scary bad reviews" on Citysearch, I'm so happy I did. I looked at the designer's website to see which other stores carried this dress (and Bride's Boutique wasn't even a store the designer worked with) and when I called one of the other stores I was told that they could order me that dress for $1700. So basically she jacked up the price by $500 as soon as I expressed interest in it. Needless to say I did not go through Bride's Boutique, thanks for the warnings.
Horrible Customer Service. I wish I had seen these reviews or spoken to other brides before I went to this store. I ordered my gown in December 2005 for an October 2006 wedding. I did not get my gown until September 2006. Janet, the owner, was extremely rude and irritated when I called her several times in August asking for a definite date of when I could expect my gown. She never returned phone calls -- I would have to call her twice before she would return one call. In late August I was obviously concerned (especially after I found the other reviews on this site). I told her I was nervous and did not want any problems with my gown. She reponded by saying "if you are looking for problems - there will be problems". One of her excuses for not returning a call was that she was waiting for information from the designer. I called the designer in NYC and he said he did not work with Bride's Boutique because they don't get along. He said she must have ordered my gown through another store. Also, when I was getting a bad feeling and thought that the gown might not arrive, I called another bridal store. They told me they could get my gown in 4 weeks if it was an emergency. They indicated that my gown usually arrives within 4 months of ordering so they were very concerned that I did not have my gown if I ordered it in December 05. Also, when they gave me a price for the rush order -- it was $500 less than what I paid for it at Brides Boutique. In the end my gown did come in - I paid for it and I'm getting my alterations at Suky now.
HORRIBLE EXPERIENCE & CUSTOMER SERVICE. I will certainly be letting EVERYONE that I know to stay AWAY from this establishment. This lady had NO idea what Customer Service is. If only we had read these reviews before ordering, we would have never EVER given her business. #1- she is overpriced. #2- SHe is RUDE. God for bid you go in to pick up your bridesmaids dress without and APPOINTMENT- she will bite your head off. #3- SHE ORDERED THE WRONG DRESSES!!! We placed the order months away from the wedding, came in wrong SIZES AND COLOR! It is now a WEEK before the wedding, they are STILL not in. Leaving NO time for out of town maids to pick it up AND get it altered. When we suggested she ship them to us- she says sure. T hen tells us shipping will be ON US?! and that she has already gone "above and beyond and been MORE then generous by paying for 2 dresses already?!" she made the mistake herself, therefore not doing US any favors. and secondly she is not giving us the dresses- we are PAYING for them. STAY AWAY!!!!! I have not heard one good thing about this "BOUTIQUE"- she will be out of business shortly. Brides certainly do NOT need this extra stress.
Not recommended. This person was so glad for me to place the order. However, months went by and I never heard anything. Placing phone calls always went unanswered. I don't think she ever ordered the dress. I am now in the process of requesting a refund. I am also filing a complaint with the Consumer Protection Agency. This woman is rude and she should not be in business.
Terrible! My friends wedding is June 24th. The bridesmaids dresses came in less than a month before the wedding and they were the WRONG COLOR!! They deny any responsibility. The dresses were ordered in NOVEMBER OF 05!!!! How long does it take to make a dress?
Unless you want to take a chance on your colors, I would not recommend this place!
HORRIBLE HORRIBLE PACE. awful awful is all i can say. my wedding is May 7th '06 and there was no dress ever ordered. my mom called the dress company directly (henry roth) and henry himself called us, got our money back and from another MUCH nicer dress place is having it made for me. I ordered and paid $500 for a dress in August, it should have been here by now. as well as my brides maids dresses!! when my mom asked where they were the rude owner said to her, "put things in prospective, its only a dress!!" HORRIBLE EXPERIENCE no one EVER EVER EVER go there please!!!....
decent wedding dresses, horrible service. my sister purchased her wedding dress & 5 bride's maids dresses from this boutique. the service was horrible. Dresses weren't ready when promised, one of alterations was done incorrectly (and was very expensive). The bride's dress had a burn mark on it when we picked it up. We dealt with the owner, she was rude, never even apologized for any of the mishaps, let alone compensated us for the hassles. Our only consolation is we've been able to stear friends getting married away from this store.
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