Never Ever Go to La Bella Moda. I had the WORST experience at La Bella Moda. I am an event planner and marketing professional, and I know the good vendors from the bad ones, and La Bella Moda is a BAD one. I got my fitting in December 2008 for a bridesmaid dress- I had to wait over 20 minutes for a simple sizing, and the women there were rude and dismissive. Not only was the store incredible small, they are incompetent. Then, they got my measurements wrong, charged me extra for a dress that is way too big for me. LA Bella Moda is infamous for discounting dresses, but sizing them too big, so that they could make up for the discount with the tailoring. What a RIPOFF. I found out a few days later, a story of a friend's mother sued the shop for cutting the dress wrong, and not replacing it. Finally, they never called my own mother back who is the mother of the groom as she wanted to get a dress there. If you need a good bridal shop, go to Country Bride in North Wales-- great service, wide selection and friendly accommodating staff. I am NOT taking the dress to be tailored there, as I am using Rosa in Blue Bell, who is legendary for her intricate work and professionalism. In a recession, who has time for this NONSENSE?
Terrible service though great selection. It's your call". I loved the wedding selections the shop has. It has pretty much has all of my favorite styles after shopping at 20 plus bridal shops in new York and Philly. The price is reasonable and in most cases were the cheapest. However, except for my dress. I totally trusted them and paid for t without checking at other shops first. And I found out their reduced price is still 10% more expensive than other places. I thought they will match it but they didn't for the basis that they provide good alterations etc. So j am cool with that. But when it comes to alterations, they denied that they already told me the price and now is charging me a much higher amount for that! Plus, they became so rude, yelling, screaming on the phone. In the end, j just can't wait to get over with this. Too bad! I really suggest all re employees there take mandatory class on anger management and basic customer service
Dress shop: excellent, Alterations Specialist: baaad. I got my bridesmaids dresses at this shop. The owner of the shop was extremely nice and helpful, and all of her employees were very pleasant. The alterations specialist that they contract, however, was rude, unhelpful and charges grossly overcharges. After one of my bridesmaids asked her to fix something she had done to the dress, the alterations woman took it upstairs and brought it back 15 minutes later with the worst fix possible. Once we complained to her and the store owner, she took it upstairs and did the job correctly. She also grossly overcharged, did work I did not ask for and then charged me for it, and charged me to press the dress when it definitely did not look pressed. She also had originally quoted me one price, then changed it to a significantly higher price. I would recommend taking your dresses elsewhere to be altered even if you do buy your dress from this shop. However, if you do get your dresses worked on there, make her stick to her quotes and watch her closely... It is a shame that she is giving the shop a bad reputation and losing them business, as they shop is nice and the owner is great.
Perfectly Pleasant Experience.
I read the reviews and felt as though I needed to still give it a try.
I went without my bridesmaids to preview and was surprised.
Not only was the selection the largest in the area but I was well received.
I would suggest making appointment- it is courteous and they can be crowded which may cause a rush feeling. I had a 10am appointment and was there for an hour trying on potential bridesmaid dresses.
The young lady that helped me could not have been more pleasant
She was helpful, knowledgeable and patient. I brought my bridesmaids back and we bought the dresses there. I am not sure what the negativity is about but I did not experience it
Awful customer service!!. Every employee that I have come in contact with at this store has been rude and made me feel rushed and uncomfortable. They act like you are putting them out just to do their job. It is a real shame that a business that is supposed to be helping someone celebrate a special day in their lives can make customers feel so crappy.
PLEASE READ! Don't miss out because of old reviews..... I rated this store 5/5 because not only are these women helpful and accomodating, but they are also well educated, honest, respectful, and curteous! I had read these reviews and almost missed out because the reviews I had read were so terrible and all so similar. I believe the new employees are not the ones refrenced in the other reviews and I can gaurantee that you will be pleased! As a Bride, I am stressed out, running around like crazy, and panicked! The women at La Bella were so great in keeping me calm, helping me to relax, showing me a million options, allowing me to take all the time I needed and so much more. PLEASE give the store a shot for yourself before deciding against it. I have purchased my gown, headpiece, and 5 bridesmaid dresses and I cannot be any happier with the service, selection, and location.
loved it. i do not understand all of these awful remarks about La Bella Moda. i bought non only my own wedding dress there but my 8 bridesmaids dresses. Everyone was so nice and helpful with everything. i did not think the prices were bad - in fact they are some of the lowest prices i have seen? They match prices from anywhere plus give you the 20% discount that other stores do. If you are looking for a $50 dress - go to davids bridal. These dresses are gorgeous and from top designers and quite frankly i can't beleive i got my dress for the price that i did. Whether you are looking to spend $3000 for a wedding gown or $600 - they have them all. Be wary of all the bad remarks you see everywhere - people only ever want to complain about the bad and never talk about the good. I think this is a great place to get your dresses as well as your bridal party. I have had friends recommend it to me, and i have recommended it to my friends and never heard one bad remark. My advice - make an appt if you want to try dresses on and have someone service you. You cannot be mad if no one helps you when you did not make an appt to let them know you were coming.
over priced dresses, extremely rude service, worst experience EVER!!. I have never had as bad of an experience as I've had here. the sales people made you feel like they couldnt be bothered and they were annoyed with our presence, they were extremely rude and lazy. The dresses are ridiculously overpriced for the type of material the most of them are. I will never go back there even if they were going to give me a free dress thats how nasty those employees are, and it was all of them not just one or two.
You couldn't pay me to go back to this place.... My five bridesmaids, mother and I were out looking for gowns this past weekend. I had a list of places I wanted to try, and La Bella Moda was on it. When we came in (at about 2:30 pm) and told the woman at the front desk why we were there, she seemed very annoyed. She said that there were already two brides upstairs and there was no one to help us. She proceeded to say that the manager (owner?) was at a wedding and gave them permission to close early when those two brides were finished. She then added that we could make an appointment to come back another day. We couldn't believe it! We had been to at least 3 other stores before then and they were extremely friendly and accommodating. She turned down 7 potential dress sales b/c she wanted to be able to close early. Well, I am happy to say that we ended up giving our business to Belle of the Ball Bridal in Eagleville. I will never set foot in La Bella again.
rude service once you ordered your dress. I have to say the only reason I gave the dress shop three stars is because I found my dress there and I absolutely love it!! Also when you are looking and trying on dresses they are very super sweet to you because they want your business. So at least that part was an excellent experience. Also, the alterations lady Gemma was very sweet and she made my experience a lot better at La bella Moda. As for the second I bought my dress and decided that is the one I want. The service is horrible and the ALL the people are rude. I called them on it a few times they apologized but then made me feel the same way anytime I called. I know I'm not a crazy detailed person and I'm very easy going. So for them to make me feel like I am bothering them anytime I called was just out of line. Also every sales associate tells you a different price. I have six girls in my wedding and all six got a different price for their dress. Needless to say they matched the lowest one which was pretty cool. They are very very rude to the bridesmaids and even with an appointment made all my girls feel like they were being pains by just being there. I haven't had one good review from any of my girls. The only reason I wanted to get the girls dress there was because of the 20% discount they got for me buying my dress there. I would reccommend if they girls don't mind and your dress isn't too expensive to go somewhere else. If you see soemthing you like there wait before you buy it because many local boutiques have the same designers you just have to call around. This is your speical day it kinda ruins it when the dress shop is rude and you girls are calling you upset that they are so rude...one little thing on top of the many you can make easier for yourself.
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