After going to several wedding shops, I ended up purchasing my dress from La Bella Moda bc they had the dress designer I wanted. I purchased this dress at the end of Sept where I paid half up front and was told I would receive a fabric swatch within a couple week. This swatch NEVER came. I was also measured at the time I picked out my dress and I just received it yesterday and it was big all over even though I only lost 1 pound since last Sept. The length was also too long. They told me it would cost 250 to 400 to alter this dress which is approx 20-25% the cost of this dress. What I dont understand is why did they measure me and why did I have to wait so long to have a custom made dress, when it does not fit me in the bust, waist, hips or length? This makes no sense. I understand minor measurements will always have to be made, but this is ridiculous. I refuse to pay them more money to fix something that shouldve been right in the first place. So annoyed. I do not wish this upon any bride... so please save yourself the hassle and go to a dress shop that actually show more professionalism and commitment to their customers... they are obviously only out to squeeze every penny out of their clients.
EXCELLENT CUSTOMER SERVICE! I was by myself since my mom and family all live in other states, but Tracy made up for that by letting me take pictures of myself in the dresses and sending them to my mom while we were in the salon. Tracy made my mom feel like she was right there trying on the dresses with us. A note to brides, most other salons DO NOT let you take pictures of yourself in dresses...FYI. They took excellent care of me and my unique situation. They also had me re-try on the dress to be double sure about the measurements/size around my chest, they are extremely thorough. I highly recommend this bridal salon!
Great Dress Selection Horrible Service.
I ordered a bridesmaid dress for a wedding I was in and then a few months later ordered my bridesmaid's dresses for my wedding from this shop. When I was a bridesmaid, I found out I had celiac disease and lost a lot of wait between getting measured for my dress and when I actually tried it on. They women their were extremely offensive asking "what happened to my chest." I was a little hesitant to order my bridesmaid's dresses from this shop because my experience with my dress for my friend's wedding was not that great. But they were the only shop who had the dresses I wanted, so I decided to deal with the "rude" service I had previously experienced. The experience I had dealing with the dresses for my wedding was absolutely horrible. I had called with a few questions and they said they would need to "call me back" with an answer. They never called back, ever. They did the same when my bridesmads called them. I had one bridesmaid call and ask how much the balance was on her dress. The response she got was "That would require me to go upstairs, I don't know." Unbelievable.
There is one very nice girl who works in the store - every experience I had with her was absolutley fantastic.
First time i went was specifically to be sized for a bridesmaid dress.
After taking my measurements they showed me a chart, told me to pick a size& then asked me to sign my name.
I return to try my gown on - does not fit at all. They tell me that my signature means that i went again their advice on ordering. This is infuriating because I had no idea what size i needed which is why i went there in the first place. I wanted them to pick a size for me..but they didnt! they told me to choose.
I should also mention that the first time I was there, I felt that wanted nothing to do with me. It took me forever to get someone's attention and they shoved me in the tiniest dressing room ever. I myself am a small girl& i do not know how larger ladies are expected to fit in such a room.
Also EVERY SINGLE BRIDESMAID'S DRESS (400$ on sale)RIPPED BEFORE THE RECEPTION. I believe these dresses may have been designed to be worn only during ceremony& that the salespeople (if they knew any better) should have warned the bride.
Great Customer Service!!. Please do not be discouraged by the negative reviews you read because they are NOT TRUE!! La Bella Moda has a great friendly staff. The owner Lena and employee Kathy have been such a great help to me. Just recently my bridesmaid dresses had arrived to shop but the zipper had a malfunction. When the designer refused to fix the issue Lena quickly fixed the problem themselves at no extra cost to me!! This was such a great help to me because La Bella Moda made this their issue since the designer didnt care. Thank you so much to the La Bella Moda Staff!!
Excellent Customer Service & Great Dress Selection.
I recently ordered my wedding dress from La Bella Moda and am bringing my bridesmaids to try on dresses there as well.
I had made an appointment to try on wedding dresses at La Bella Moda, despite some of the negative reviews on here and I am very happy i gave it a shot. I was VERY pleasantly surprised and found that all of the negative reviews are not at all founded. Everyone we met was extremely pleasant and helpful and really wanted me to find a dress that I loved. They were not at all pushy, not at all rude or any of the other things the negative reviews had said. The sales woman who I worked with (Tracey) was SO helpful, friendly and just wanted to make me feel comfortable. She really listened to what I wanted.
This was my first experience trying on wedding dresses and it was a very positive experience. I went to 2 other shops later and found that the selection La Bella Moda offers is really nice, very well-priced and can't really be found anywhere else. The condition of the sample dresses is excellent as well.
They have pretty much every bridesmaid dress designer you could look for- they seemed to have even more than they list on their website. I am excited to bring my bridesmaids there!
I would definitely highly recommend going to La Bella Moda for wedding dresses or bridesmaid dresses. You will be very happy with the dress selection and the customer service.
Some reviews here are misleading.
This is a great local bridal shop with a good selection, and hit or miss customer service experiences. I am pleased because i found a great dress at a great price and the sales lady was not the least bit pushy and gave an honest opinion. In regards to reviews below... specifically Suzy C. - Firstly, you do not have to get your alterations done at La Bella Moda if you buy a dress there. Secondly, the sales lady allowed me to review the size chart and pick what size I wanted to order. I do not understand how they would run a scam on ordering you a size up and then making up for it in alterations if they do not make you get it altered there and let you pick the size you order.
Additionally, I have been to both La Bella Moda and Country Bride (among many other places) and while the staff at Country Bride were excellent and accommodating, the selection is much better at La Bella Moda, i found most dresses at country bride to look the same and be borderline tacky.
Great selection of bridal gowns. I just purchased my gown from LaBella Moda. The older women can be a little unfriendly but my sales assoc. was absolutely wonderful. She was very knowledgeable and had a great sense of style. She did not make me feel pressured, just very helpful in making my decision. We had a good experience at the store!
Great Experience. I was nervous about going here after reading all of the reviews, but I was really pleasantly surprised! Although the one older woman at the desk (may have been the manager or owner) wasn't very "warm" she wasn't rude or unprofessional either. Kathy however was great! She was so nice and very patient with me (I went 3-4 times to try on the same 1-2 dresses before I actually bought one!). I felt that she was honest and not just trying to sell me something. I told her what I was looking for and she found it for me. She even contacted the gown company/manufacturer to ask questions that I had about some of the detailing on the gown for me before I bought it. The other saleswomen in the shop were also nice and complimentary even though I wasn't their client. My measurements and sizing suggestions were accurate and on target with the other bridal shops I had been to. I was kind of between a 6 and an 8 and Kathy gave her recommendation, but said that it was my choice what size I chose. Not to mention there was a nice selection of gowns and the prices were far more reasonable than other places I have been to for the EXACT SAME dresses! They offer a 20% discount on bridal gowns and will also discount bridesmaids and mother of the bride dresses (which are a little high) when you bu your wedding gown there. I haven't had any alteratoins yet since I just ordered my dress a few days go, but all in all my experience was great and I found a beautiful dress that fit my glam style. I would recommend it to anyone
Loved La Bella Moda. My experience at La Bella Moda was very pleasant. I've been to a total of 7 stores in search of the perfect gown and this store was by far the most accommodating. The sales girl was very kind and had the patience of a saint. She spent 2 hours with me and even offered to come in on her day off so I could retry the dress for my mother. When going over the measurements with me she showed me the designers size chart, I fell in between a 6 and an 8, she allowed me to choose the size that would be ordered. I have already recommended the store to a friend!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!