Shopping >Milanj Diamonds
STAY AWAY!!! MILANJ DIAMONDS ENGAGES IN DECEPTIVE BUSINESS PRACTICES!!! My girlfriend and I were looking (and I stress, we were only LOOKING) at engagement rings at Milanj. The salesperson was incredibly pushy and, at times, downright rude. Despite being told that we absolutely were not going to make a purchase on the spot, he insisted that we at least consider our options. He basically kept trying to "work a deal." The salesperson insisted that I should at least see what kind of financing I might qualify for in the event that I may make a future purchase. This seemed reasonable to me, so I authorized what I thought was only a "soft" inquiry into my credit history. I asked the salesperson MULTIPLE times to clarify what exactly he would be doing when he said he was going to "run some numbers." He stated that he was NOT processing an application for a retail line of credit and that he was only determining if I would qualify for financing. Fast forward to a few weeks after our visit to Milanj, and now I have received a Milanj credit card in the mail, issued by Wells Fargo, with a retail line of credit with a $6,200 limit! I DID NOT AUTHORIZE THIS!!! MILANJ DIAMONDS OPENED THIS LINE OF CREDIT WITHOUT MY PERMISSION!!! I immediately called and closed the account, but the damage has been done. The "hard" inquiry into my credit history has cost me points off my credit score. The closing of the account has cost me points off my credit score. My girlfriend and I are at a point in our lives where we are ready for marriage and settling into a home. Every point that has come off my credit score will be held against me when it comes time to apply for a mortgage loan. Milanj Diamonds has, effectively, hurt me financially for YEARS to come. And when I called to speak to the manager, he was dismissive and rude, claiming that "his people would never do such a thing." He, in essence, called me a liar! NEVER DO BUSINESS WITH MILANJ DIAMONDS. THEY ARE DISHONEST AND ONLY CARE ABOUT TAKING YOUR MONEY!!! I have honestly never been more disgusted with a place of business in all my life.
The Mall's Best Jewelry Store. My fiance purchased my new engagement ring at Milanj. Being the typical man, he needed a lot of hand-holding. He said Ellie, the saleswoman was a BIG help, and he couldn't have done it without her. When I went back to get my ring sized, I saw their impeccable service and knowledge of diamonds. Thank you Milanj for helping us select a beautiful engagement ring. I will be sure to be back!
excellent value and customer service.
The staff at Milanj couldn't have been more patient and helpful when waiting on me while I was choosing a gift for my husband!
Thank you, and thank you for the amazingly unexpected follow-up you provided, too!!
Best of all, he LOVED it, it was perfect! thanks again!
satisfied! and so's the girl who got the necklace!. Being one of the first jewelry stores you run in to when you enter the Plaza at King of Prussia, I wasn't sure if this was a place to settle for my purchase. I shopped around the entire mall before coming back to this store - scored a beautiful necklace for my girlfriend, and she loved it, most importantly. The thing that sold me was the education I recevied from the salesmen...I'm not a knowitall about diamonds, but they spelled everything out very well as to what quality aspects are most important, and that helped as I looked around other stores to compare prices with a better sense of education.
Great Experience. Generally, it is a struggle for my husband and I to make large purchases together because he gets nervous about making such a large investment. It was no different in purchasing me a new diamond wedding band for our wedding anniversary. Luckily, at Milanj, they understood my husbands concerns and our sales person, Ellie, was able to make it an enjoyable buying experience for the both of us. The customer service was wonderful, and the selection of wedding bands was great! Won't be buying jewelry for a while, but when I do, I will go back to Milanj!
My fiance & I purchased two wedding rings here, but had to cancel our order the following day when we found out a family member was giving us their rings. Initially the store would only issue store credit for our purchase, but the director kindly offered to waive the store-credit-only return policy since we hadn't actually received or ordered anything yet.
The store has a nice selection of jewelry, and as our experience has taught us, is responsive to customer concerns.
Milanj Diamond. Very Very pushy service. Very bad experience. They said they will insure the diamond for one year and push you to buy it and later don't send the documents and you end up calling them everyday to get your documents. Milanj promised that he will insure my diamond for one year and never stayed with his promise. Their prices are marked 50% more than real market value and if your are a good bargainer they will come down to 10%discount that is all. I am not at all happy with their service for the amount of business I gave them. Their prices compare to Jared are 50% higher. Shop around guys before you end up at this store. Good luck everyone.
Very pushy and theatrical. Very pushy service. Theatrics were ridiculous, worse than used car salesman. Roger fed me this story about how he managed all these different jewelry stores and none had the quality of Milanj, and he made the owner out to sound like a god. Very shortly after, I was introduced to the owner who tried to talk me into a ring I was looking at. The problems began when he named a price (about par with everywhere else I looked), and Roger's response was a very theatrical and dramatic "WOW!!! That is incredible. ONLY HERE!" Are you serious? Then, when I tried to tell the owner I needed some time to think and talk to my brother who was helping me shop, the owner tried to make me feel bad for talking to anyone. He told me this should be only between my future fiancee and myself and I ... Theatrics were ridiculous, worse than used car salesman. Roger fed me this story about how he managed all these different jewelry stores and none had the quality of Milanj, and he made the owner out to sound like a god. Very shortly after, I was introduced to the owner who tried to talk me into a ring I was looking at. The problems began when he named a price (about par with everywhere else I looked), and Roger's response was a very theatrical and dramatic "WOW!!! That is incredible. ONLY HERE!" Are you serious? Then, when I tried to tell the owner I needed some time to think and talk to my brother who was helping me shop, the owner tried to make me feel bad for talking to anyone. He told me this should be only between my future fiancee and myself and I would be disrespecting her if I were to involve anyone else in the looking. He also was very pushy and it felt like he tried to corner me into making a purchase right then and there. By far the WORST experience I had shopping for the perfect ring, and that was from 20-30 different shops. Don't go here!
A Wonderful Experience. Reading these other reviews is truly saddening for me because my experience at Milanj Diamonds exceeded my expectations by far. Some people must not understand quality merchandise and the utter passion involved in creating it and handling it with care until it reaches your hands (or for me, the my finger : ) My experience dealing with Milanj, especially owner Jalil, was phenomenal. He sat and listened to my concerns and what I wanted in my engagement ring and he delivered, not only exactly what I asked for, but it was more amazing and high quality then I ever could have imagined. It was also nice to have my ring come from an exclusive jewelry store rather than those less quality chains such as Kay or Zales. The interior of Milanj is just as luxurious and flawless as their product. I plan to go back there in the near future to select my fiance's wedding band, as I expect nothing short of excellence in their product, plus it doesn't hurt to be treated like you're the only one in the store.
THANK YOU!. I walk into their king of prussia store after work on a weekday. Mr. Milanj spend anywhere from 1-2 hours with me going over the design and details of the engagement ring & the wedding band I was looking for. With generous discount, the cost was no never near what other stores have quoted me before. Within a month, the custom made engagement ring and the wedding band was ready for pickup. Mr. Milanj personally hand delivered the set to me to make sure I was completely satisfied. I can't say enough about how fast, cost saving, efficient, and pleasant my overall experience was with Milanj Diamonds. THANK YOU!
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