Recommends

114James

Joined 2 years ago

Quick Delivery of Long Lasting Fresh Flowers. Day 8 and the flowers still look great!



Friendly phone staff, creative design, delivery made early in the day . . . I'll be ordering again.

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MaureenShopper

Joined 2 years ago

This long time customer says "Absolutely the best!". I have been shopping at Plaza Flowers for over 10 years. They never disappoint. I love their carry-out rose specials that run often. When I can't get to the store, I order online, the web site is great and someone always confirms my order right away. I also get an email after the driver delivers the flowers. Their flowers last a long time and their gift baskets are fabulous! A+

Doesn't Recommend

rey c

Joined 2 years ago

expensive horrible customer service. We just had the most horrible experience dealing with Plaza flowers.



I was reading online and calling local florists to use for our wedding and ended up trying Plaza flowers since it's close to my wife's house. We ordered boutonnieres, corsages and the 3 bouquets (we tried to make everything small and budgeted). My wife was so pretty on our wedding day, everybody looks good but the FLOWERS? I was like you paid how much for those bouquets? The roses doesn't look nice and they cheated on the counts. The 2 bouquets had 9 and 11 roses instead of 12. Our photographer didn't even use the bride's bouquet and used what my mother in law made because it looks better!



I was infuriated to the fact that these people were charging $10 for low quality roses ( I bought the centerpieces and other flowers from my local Shoprite florist in Williamstown, NJ and I was wowed by their flower arrangements and saved us some money too! The manager used to be a florist and their service was awesome!) Plaza flowers also breached our contract by giving us less flowers, compliments of Renee who lied to her manager Heather about the flower count.



I spoke to Heather, asking for some money back and told me she's just going to give me a gift card? I believe we paid money not gift cards so I was asking not all but some money back. After so many frustrating e-mails Heather told me that I'm already disgruntled, she'll give me a gift card but not my money and she doesn't have use for me because she knows I'm not coming back for business. So much for customer service! She even mocked me by saying I'll give you the price of the missing roses instead and double it up! I mean how low can you be? It's just total greed! They can never bring back the time when they screwed our wedding with crappy and cheated flower arrangements. I wasn't even asking a lot!



Now the bottom line and the moral of the story. Plaza flowers charges too much! They try to make you believe that they order the flowers from high end suppliers but you know what I found out from reading online? This business is no different from most businesses. It's all about the bottom line. It's all about how much more money can you make. They charge you $3.50 per rose PLUS the florists processing fee which by the way you can get at bulk suppliers like FTD for 1.20 a piece, BLOOMS by the BOX , Teleflora, Proflowers, 1800flowers, Weddingflowers of America, Freshrosepetals or Bloomstoday or even your local supermarket. I do believe in supporting local businesses that's why we gave them a shot. But it was a very big mistake. We dealt with thieves and liars!



If you're looking for nice flowers, good arrangements and better pricing, shop around and read online. We were lucky enough that we found our local Shoprite and gave us deals. I really wished we just used them for the corsages, boutonnieres and bouquets. If you're finicky about online businesses check out some reviews or try 1800flowers, It's like dealing with a local florist because they do have local florists and have contracts with local florists but in cheaper more competitive price. If you're crafty or have crafty relatives or a DIY kind of person, I think FTD, Blooms by the Box and Freshrosepetals have some good bulk flowers matched with some youtube tutorials and voila! You can have all the pretty flowers you want without breaking the bank! Flowers are suppose to make you smile not break your wallet. If you like breaking the bank then Plaza flowers is definitely your one stop flower shop.

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Contributor

Joined 10 years ago

Editorial Review. Three generations of flower lovers bring the personal touch to your delivery throughout Philadelphia and internationally as well.

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lisamonastero

Joined 6 years ago

great manager!. Beautiful floral arrangements!! The staff is helpful and friendly. The manager, Samantha, is quick, professional, and takes care of your concerns personally.