Absolutely Best. My son had acne. He is 14. He is doing great and the medicines worked great. We loved how friendly dr. Wasserman was and the time he spent telling my son baseball stories made my son feel comfortable. It's the first time my son followed the instructions because he liked Dr. Wasserman so much. The office staff spent so much time with my wife and me giving us information on how to take care of his skin. They didn't just give us medicines but educated us on how and why to do everthing. They were really great.
Similar experience as mystic32... bizarre and mean. I can't really complain about the medical care however I would never want to go to an office who treats patients so mean. I had a similar experience. Like Mystic32... I forgot about an appt & I got a nasty letter saying I obviously do not care about my health so I was not welcome there anymore. My husband still goes there , and we noticed that our insurance company always seemed to be billed for more moles removed than actually were removed. My husband didnt care because he thinks all doctors do that but I called to question them and the woman yelled at me and said I was accusing them of fraud and would not talk to me. When I called back she hung up on me. I don't know why she didn't just explain the insurance payments if they were accurate. I am not accusing anyone of fraud here in this comment... but I would have liked an explaination of the billing. They are weirdos.
VERY HAPPY. I have been to Dr. Wasserman four times. He has this ability to pick up very small pre-cancers and skin cancers early. He looks really carefully. He just won the dermatologist of the year award for the whole state of Pensylvania. I am really happy someone at work told me about him.
Great Results, Great Service. What a wonderful experience! I had 2 visits and my face never looked better. The acne medicine worked great and the nurse gave me coupons which brought the cost down. Dr. wasserman spent more time explaining things to me than any doctor I have been to before. No rushing.....He is not fast but good. You do have a wait when you get there but that's a doctors office. This is the real deal. Dermatologists I went to in the past are always trying to sell things to you. None of that here. I even talked to a professional baseball coach in the waiting room.
Mole Removed healed Beautiful. First time I ever saw him. My grandmother recomended him to me. She said she goes there all the time. I made the appointment with a very nice woman on the phone who reminded me to bring all my previous medicines with me. They confirmed me twice which was great because I sometimes forget appointments. He was friendly and spent a good amount of time with me for my visit. The rash I had went away fast with the prescription. He gave me a coupon for the medicine which saved me a lot of money. He also took an itchy mole off me which healed so beautiful, I can't find the spot 2 months later. They are very strict about not no showing for appointments and told me if people no show they are asked to go to another doctor. I think this is fine because they call you to remind you. I sent my girlfriend there now who said she also likes the doctor.
While recently looking for Dr. Wasserman's phone number online, I came across this set of reviews and was surprised to see so many bad ones. I saw this doctor a few times several years ago and while his personality is a bit odd, I thought he was very thorough and was satisfied with his care.
So based on my prior good experiences I called to make an appt. His nurse (who one of the previous reviewers says is the doctor's wife) called me back. In a very accusatory tone, she told me that according to my chart I had not been there since 2005. Not quite sure what response I was expected to give, I simply agreed with her. She then nastily asked me "Well what have you been doing between then and now?" I told her I didn't understand what she meant. She said I had an appt. in 2006, but canceled it and never rescheduled. She also told me that the doctor had sent me a letter after the cancellation and then proceeded to read the entire letter to me. In short, because I have a light complexion and freckles, he was recommending that I see him once a year for a screening. I asked what this letter from 4 yrs. ago had to do with the appt. I wanted to make now. She went on and on about my not keeping that appt. to the point that I told her she was harrassing me and that if she didn't want to give me an appt., that's fine, there are plenty of other dermatologists in the city. She said the doctor is taking part in a skin cancer screening program and wouldn't be able to see me until December. I said, ok, thank you and hung up on her. Now, why she felt it necessary to give me such a hard time when she knew that from the beginning, I don't know. Or perhaps it was her decision that he not see me. Very strange behavior for a "professional".
When I got home from work, there was a message from Dr. Wasserman saying that he had been given a message to call me. I did not request that he call me nor do I have any intentions of calling him back. Based on the other reviewer's experiences, that call more than likely would not go well either. I have already found another doctor.
A good dermatologist.
I'm not a doctor or in the field but I am educated and in the education field and I do have several friends in other fields who constantly get rants on these types of sites and take it too personally. I only found this site because I was looking up their fax number online to obtain a new referral (if you want to complain then complain about insurnace companies, lol) and stumbled onto these reviews. I was surprised that so many were bad as I've never had a problem with this doctor.
I started seeing him for a "simple" wart removal. I have never witnessed any of the horror stories I've read in these other reviews - no yelling for rescheduling, etc. In fact, when I have had to reschedule they've been perfectly fine. Of course, I'm proffessional about it and don't keep putting them off like some of the reviewers seem to do.
Yes, the office is not that greatly decorated - I hate pepto-medical-pink offices but my optometrist is great and has basically the same color scheme going.
Yes, the wait time can seem long, but have you ever had a Dr. who didn't have a long wait time? I never have - unless there was a noshow before me.
Yes, he loves to chat baseball - a sport that bores me to tears - but Doctors have to chat to get to know their patients and I'm frankly glad that he does even if the subject is boring to me because I know that while he talks a lot about baseball he is also listening to me. I feel like some of these reviewers simply don't get it and are too hung up on themselves to recognize a good doctor.
And to complain about the receptionist reminding you of an appointment.... she's the only reason I remember them! And they aren't nearly as rude as some of the people talking about them. But some bitter souls have nothing better to do than complain.
Great Job for me. I have been there several times and always felt that Dr. Wasserman was good but this last time I had the ultimate good medical care. I had been in the hospital for 2 weeks and complained of a tiny itchy bump and showed it to several doctors who told me it was from a needle stick from my IV. Then showed it to my family doctor after I got out of hospital who told me it was a scar from my IV. I then went to Dr. Wasserman who looked at it and said he thought it was a basil cell carcinoma. He biopsied it and it was skin cancer. He did a great job. You will wait when you are their because he does not move fast but I think thats good that he takes his time. For me that was great.
I wish I had read these reviews sooner!.
I wish I had read these reviews before my son's appointment. This doctor is completely NUTS! After a football injury, my son had a blood blister removed from his chest. He spent the entire appointment telling us how many athlethes he has treated. Then he said to my son, "I don't know why you're wasting your time playing football, you'll never be an NFL player. You are too small." I responded that he likes to stay active and doesn't really see himself in the NFL. Again he said my son is wasting his time with football.
When we missed our follow-up appointment because of my youngest son's "very serious" illness, he called me at CHOP and lectured me for 5 minutes. He said I was an irresponsible parent! Days later I received a certified letter in the mail saying my son is no longer a patient. Whew, what a relief!
really good job. Dr. Wasserman did a great job! Just saw him 2 weeks ago for the first time. Even though it was snowing, and I was the last person and I was late they waited for me after I called them and told them the snow was slowing me down. I can't thank him enough for that. The really itchy rash I had got better in one day from that awesome cream! My sister told me he was great and she was right! The coupon for the medicine saved me alot of money. I really apreciate it!
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