Not bad, but not the best either..
Infinite is a very clean shop with an amazing selection of jewelry. The staff knows what they're talking about, too, but I am very shocked at the good reviews about their customer service. The counterstaff is downright rude 80% of the time, and not just to me. I've seen them pretty much verbally thrash someone while I was waiting to get pierced. The piercers have always been pleasant, but you can tell they are way overworked, as poor Kevin (one of the best piercers there) almost always looks like he's been trampled by a stampede.
What I did like about them was that they didn't hesitate to send me to another shop when they didn't feel experienced enough to do something I wanted. I wanted to get a pair of hip surface piercings, and Kevin was honest that he didn't have experience with them, so he sent me to Luis at No Ka Oi down the street, who honestly did have way more experience with surface piercing, and was extremely pleasant (he apparently used to work at Infinite, since their website is almost 70% Luis' work, but that's another review). I'll throw in that the counterstaff at No Ka Oi was WAY nicer than the "I'm cooler because I'm more pierced than you" counterstaff at Infinite.
If by chance the owner of Infinite ever reads this, do yourself a favor and either get new counterstaff, or start treating your employees a little better. Your piercers look overworked, and your counterstaff is downright nasty.
The Bestest (Vlad-stall). I've watched my friend get her lip done here and she said they were really good. She had Clay pierce her. Two days ago, she went back with another friend to get her tragus pierced and her nose... and the other got her tragus and tongue pierced. Clay is an awesome guy, from what I hear. Their pricing is impeccable! I'll be going there in the next two hours to go get my lip piercing. I'm cool. Infinite is too. GO THERE!
Great all around!.
i've been wanting to get my nape (back of the neck) pierced for years. i finally went to the ONLY place i would trust with a surface piercing, infinite. the guys were great, courteous and knowledgable. i went on a weeknight & there was no wait.
i've had this piercing for 4 months, and have had no problems with it. i love it & am already making plans for my next piercing at infinite
Best place to get a piercing. I went to Infinite two years ago for a lip piercing. I was kind of nervous, mainly because I didn't tell my parents I was getting it done, but it was something I had wanted for a few years. My piercer, Kevin, was really nice and brotherly towards me, and he was concerned about whether I was nervous or uncomfortable. I went back again for a second lip piercing 9 months later. My piercer this time was Jen, she was funny and nice. Both times were great experiences, and my piercings healed nicely. For both times I was given an alcohol-free mouthwash to clean my piercings as they were healing. I went back once to get different rings, and after explaining what I wanted, the workers there all recommended I keep the ones I had. The staff there are just really great and the best part of the experience of getting a new piercing.
Clean Facilities and Great Piercers.. Greatest piercing place in Philadelphia by far. The staff is always helpful and always ready to make accomodations for you. Their hours are great, service is fantastic, and they are looking out for your best interests. If they think a piercing won't look good for you (due to placement or just your general features) they will tell you in a positive and empathetic way, and suggest other possible piercings. It's kinda like being mothered, which, while in such a high-anxiety environment as a piercing parlor, is a nice thing.
Go to the Best: Infinite. I literally just got my nose pierced there an hour ago by Clay. It was a really great experience. Clay really kept me relaxed and he was just all around awesome. I went there based on a friend's recommendation, and I'm very happy I did. Really great and I'm really happy with the work.
Great place to get pierced!. I really cannot say enough good things about Infinite in the space here. They are incredibly clean, knowledgable, and all-around fantastic. I have been going to this shop since I moved to Philly about a year ago and I wouldn't dream of going anywhere else. If you want a body piercing Infinite is the place to be!
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