10/05/09

Jamicn Soul - Lansdowne - should know better

by goreng

considering the new branch in Lansdowne is associated with this established resteraunt they should have some idea how to run their business - two attempts to get food were succesful but each time the wait was unbearable. The first we waked in for take out and had to wait 35 minutes because they had no rice (this was in the middle of their service time -no rice?) the 2nd time we called ahead and was told pick was in 15 minutes - we arrived on time and waited over an hour with every ten minutes the staff telling us it would be another ten minutes. How could they be so clueless on how long it takes to prepare food and how could they be so disrespectful to customers to make them wait so long - never again .

• Pros: small but tasty portions
• Cons: not professional , poor service insulting long wait for food

08/09/09

Terrible Service, Mediocre Food

by SBrown82

My first experience at the J3rk Hut was a great one - outdoor dining, live music, good service and great food.

We decided to visit the Hut again since it was a beautiful evening and it would have been great to enjoy the band and food outdoors. Upon arriving we were disappointed to find out that due to "zoning issues" the outside was closed and there would be no entertainment. We took a table in the veranda which was nice enough. As a side note, you must order a minimum of $12 per person to sit in the veranda. Not sure why this is..

From here it was downhill. Service was awful! Our server seemed clueless and had to come back at least a few times to tell us that food we ordered was "out." This included a few key J3rk items despite their specialty being J3rk. My husband tried to order a red snapper prepared without J3rk (since they were out) and it was clearly not a snapper that arrived.

I think one of the main draws of the J3rk Hut was the outdoor atmosphere, which can almost make you forget about the bad service.

There are too many great restaurants in Philly to waste your time and money here.

• Pros: coconut shrimp, BYOB
• Cons: service, lack of items on menu, no outside dining

06/16/09

Wonderful Changes

by FoodieFunGirl

I have not been to the Jamaican J Hut in over three years. Why? When I last dined there in 2006 food was HORRIBLE and the service was TERRIBLE. Last Saturday I had out-of-town company and we decided to South Street. As we drove by The JJH we could hear the band playing and my company wanted to check it out (he is a big Reggae fan). We parked in adjoining parking lot $8. not bad, and walked over to The JJH. To my SUPRISE there was a greeter at the gate who welcomed us in and motioned for a waiter to help us get seated and take our orders. HUGE CHANGES from the last time I was there. My friend ordered the Jrk Chicken and I got the Brown Stewed Fish. Our waiter informed us that the wait would be 45mins but the band was great so time went by rather quickly. The Jrk Chicken was excellent but the fish was burnt, dried out, bitter and had enough salt for 3 servings, but that was my only problem. Pumpkin Soup Appetizer was wonderful; our waiter Sam was very efficient. My advice; go; enjoy Happiness Reggae Band on a Saturday evening, BYOB and DO NOT order Brown Stewed Fish.

• Pros: Happiness Reggae Band
• Cons: Can't cook Brown Stewed Fish