This is a WONDERFUL Salon!!!!
I received several services from this salon on Friday, May 3, and it was truly one of the most professional and positive experiences I've ever had. Krista did the massage and Annie did the facial, manicure and pedicure. They are quite experienced in these areas, and HIGHLY recommend them!!!!!
Many Thanks to both Annie and Christa for an exceptional job, as well as making me feel incredibly welcomed! All three of you, including the entire staff at Salon L'etoile are simply wonderful!!!!!!!
Ok... so I have been going to L'Etoile
for years now. And I am ashamed I haven't shouted from the rooftops sooner about how AMAZING my stylist Tammi DeFelice is.
I started going to her on a whim, after getting my hair done by another stylist for years and not getting desired results. There is nothing worse than a stylist who isn't up to date with the latest color and cut techniques! After first trying Tammi out for a blow dry, I left feeling and hair looking like that of a Victoria Secret ad! Think full, bouncing, luxurious, and vavavoom! After being so pleased, I figure it was time for color. At the time I was PLATINUM white blonde. If you have ever been that blonde, are are working towards getting that blonde, one will know it is VERY hard to do... not only was she able to get me to my desired color, but the way she did color NEVER left my scalp burned or tender which at times color can do. I then decided to try her out for cut... now I am ever the skeptic; I believe you cannot really be good at everything. Either you're a master of color, or a master of cut. Well I was SO mistaken. TAMMI IS A MASTER OF BOTH! Tammi gave me a cut which was full of layers left which left my hair looking refreshed, new, and full of style... which I just never had before. Of course one can understand why I was hooked and never leaving her! Most recently though we decided to put in extensions. Since I had never had them before, I wanted to know exactly what I was getting into, as far as up keep etc... after having a consult, I was ready to take the plunge! After leaving the salon, and going to dinner I was stopped 4 times by different people telling me how stunning my hair was. What pleased me so much was the fact that her skill of putting in extensions was so seamless that people assumed my hair was all my own, and that I just had a really great cut/color/blow out. And isn't that the point of getting extensions? Making sure they are blended well?
If you're looking for a stylist who knows exactly what they are doing, Tammi is your girl! If you're looking at a magazine and you see a cut or color that you want, Tammi can translate it to/for you and your face. You want your hair to go from lack luster to perfection from just a blow out, Tammi is your girl!
I ADORE Salone L'Etoile and Tammi and could never say enough amazing things about them!
I have been going to Tammi for haircuts for the past year at L'etoile, and I would recommend her to anyone looking for a fabulous haircut or style! She is so sweet and patient, and makes sure you are 100% satisfied before you walk out the door. She also is very accommodating. I will be using her for my hair as well as my bridesmaids for my upcoming wedding in November!
I have always been one of those people who was super picky about who did my hair... then i went to college and had no choice but to try someone new and havent looked back in 5 years. Tammi DeFelice is the best stylist out there. not only is she great to talk to but she does an amazing job... She actually does what you ask her to do and it ends up looking 100x better than you could have ever imagined. at this point i just walk in and tell her to do her thing because i trust she will always do a good job. I am constantly getting compliments on my hair and now have family and friends who travel to manayunk just so she can do their hair too! set up an appointment with her next time youre getting your hair done and you'll be as happy as i am with it!
WORST BRAZILIAN WAX EVER.
I have been waxing for YEARS and NEVER, EVER have I experienced a wax like I recently did at L'etoile. The wax itself was ok--not too painful, but Katrina did have to go over certain spots more than two times--not experienced. Then she was all done...and I checked myself out and there was a huge patch of hair still there. Oops, she says, I must have missed that. How on earth can you miss a huge patch of hair? Isnt it your job to be thorough and make sure its done?
So I leave...only to have my hair growing back less than a week later. I WILL NOT GO BACK HERE .... AND RECOMMEND ANYONE LOOKING TO WAX, GO ELSEWHERE!!!
horrible brazilian wax experience. I feel bad writing such a negative review, but I feel the need to warn others about my wax experience. I got a brazilian wax with Katrina. Not to give out TMI, but it's sort of necessary in this case! First of all, the wax job itself was bad...there were patches of hair and missed strays EVERYwhere. I could have asked her to go back and do more, but to be honest, I was in so much pain that I just wanted to get out of there. I have had this done before elsewhere and it was virtually painless, but I thought maybe I was just being a wimp. Nope, the next day I was severely BRUISED everywhere...a sure sign that something was done improperly. I was also told to get on my knees to finish the back part...something that is completely unprofessional and unheard of in other salons. A few weeks later, my friend (who gets a brazilian every month or so) went there and had the same awful experience. Consider yourself warned!
We are so sorry that you had an uncomfortable experience with us! We tried to find you in our system to reconcile this but no luck in finding anyone close to your name in your system over the last 3 months. Please contact Cathleen or Samantha at L'Etoile and we would love to discuss this further. Thank you!
AWESOME!!. Absolutely FABULOUS, purchased a spa day on living social, they were so fabulous from the moment I called for the appointment, they called me the week of to ask if I would mind a male masseuse, upon arrival they promptly greeted me, showed me to the spa are and then Shawn arrived for my massage, it was a full hour and wonderful, when I was done with that he turned me over to Katerenya for a facial and again OH MY fabulous!!, then she took me to the salon and did my toes, then turned me over to Ashley who gave me a deep conditioning treatment and a fabulous blow out, NEVER once did I feel like they thought "oh you're here for that deal, you didn't pay full price," it was top notch from beginning to end and worth ever penny of whatever they normally charge, when I got home my husband and daughter couldn't believe how great I looked, thanks L'etoile
Ambiguous and Rude!.
The experience started to decline before I even stepped inside the doors!
I gave myself an hour to drive from work in center city to manayunk, however there was an accident on 76 and I was 15 minutes late. I called ahead of time to be polite and I recieved nothing but attitude from the receptionist.
Upon my arrival the lack of hospitality was quite apparent. The stylist did a great job, but she was very rushed. Normally this would not even bother me, but for obvious reasons I was not in the best of moods.
Lastly, I had a gift card for a free cut and color service. Apparently by color service they mean only all over color. Now go on their website, click on services, then go down to color and find highlights. Its under services-> color... but not a color service?
If you mean to say that it only includes a cut and all over color maybe you should mention that some time between the time I make the reservation and the appointment.
A receptionist has very few responsibilities, one of which is a smile. Instead the manager hires a diva. Either they are ok with this situation or the manager couldn't manage a bowl of 'flippin' jello. I'll go with the later.
Best Keratin treatment yet!.
I have been getting Keratin treatments for over 3 years now, and have gone to many different salons... and many different stylists.
After nine treatments, the one Donnie gave me last week is by far and away the best, despite every salon using the same Coppola products. My hair is actually drying STRAIGHT, which I have never experienced before, (and just like with my newly hairless legs) I keep going around letting everyone touch to feel how amazing my results are. My pony-tail feels silky and soft, and its just so easy to make my hair look perfect.
Philadelphia summer-- I am not daunted by your humidity at all anymore, my hair's going to look good anyway! :)-
Overbooked. The salon does a really nice job, but they were so overbooked that you don't feel special, and it took over 2 hours for a partial highlight because my stylist was spread too thin.
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