Cintioli Music Center

11/05/09

use only when you need to

by crackerjax123 at Citysearch

I really wouldn't suggest this place unless you really needed it.

• Pros: cheap
• Cons: bad service not worth it

09/13/09

What's the price

by spamdoofus at Citysearch

The other review is 100 percent true. They are rude. They just ignore you. They seem to be having the best of times just chatting it up, but your not invited. Go to there web site and it's just pictures of them. They think they're rock stars or something. Try to buy strings and it'll take an hour. I go to any other local music shop and it's a minute or two. I saw an ad that they're opening a new store, but thay haven't added to their web site. Maybe they would have to remove a picture of themselves. The wonderful stock isn't worth the horrible customer service.

One more thing, every guitar has a tag with code. If you ask for a price, they stair at the tag, pause, say um about 5 times, and finally give you a price. Everytime I bought anything there (and I have bought more than 1 guitar there when I was a "kid"), I always feel I'm geting ripped off. Just put the price on it and be consistant. Again, go to other local guitar stores and prices are listed.

I stopped going there. I can't stand the neglect.

• Pros: Lots of stuff
• Cons: Rude, no price, I think I turn invisible

08/27/09

Useful, but a collection of jerks

by Eric71 at Citysearch

This place has such potential. They have a room chock full of guitars, basses, and amps, and a good selection of strings and other necessities when it comes to music. The exterior (or interior for that matter) isn't anything special, but who really cares about that stuff when their inventory is so great?

Unfortunately, they're also world-class jerks. The guy who checked me out when I bought some fretboard conditioner there was so short with me, I wasn't even sure he was going to bother with the transaction. I've been hung up on multiple times when I call with questions, and they act like they're doing me a favor when I go there or call them.

I should say, they are definitely not all like this. The guys who helped me out on the floor were definitely nice, and even the gruff ones who seemed like they were just trying to maximize their profit were pretty helpful. It's just that, interacting with their customer service, at least at the front desk, I feel like I'm being shooed away from the store.

I'm relegating this store to the only-in-the-case-of-emergency bucket.

• Pros: a lot of good music supplies, scads of guitars and amps
• Cons: dirty, unbelievably rude staff, nothing special price-wise