The worst wax ever by Faina.
I had a bikini and half-leg wax done by Faina. It was the worst experience i've ever had in my life (and i've been have wax done for the past 15 years)!!! It took her only 20 min to wax everything, and it usualy takes at least 40. And the worst part of all is that i ended up with the bruises for the first time in 15 years!!!! If you are going to this place - do not get into Faina's hands!!!
Lack of professionalism.
Awful service, waited 30 minutes (with no exaggeration) for my facial lady to get into the treatment room. She started facial without any excuses. Almost entire treatment I was left in the room alone. She was servicing other client or something else. I must add that I had my mani-pedi here before and had no remorse. The salon has a potential but it falls short due to lack of professionalism.
THE BEST !!!.
AS A 1ST TIME CUSTOMER, YOUR SPA TREATMENTS ARE EXCELLENT .THIS WAS MY FIRST TIME BEING IN A SPA AND I HAD THE TIME OF MY LIFE. I RECIEVED A MASSAGE, PETICURE AND FACIAL OF A LIFETIME-- THE ENVIORMENT WAS GREAT, EVERYONE WAS SO NICE, AND AN OVERALL EXPIERENCE WAS 500%-- I WILL MAKE SURE I SPREAD THE WORD AND TELL THE WORLD THAT ULTRA BEAUTY DAY SPA IS AWWSSOOMMEE!!!!!!!!!!!
THANK YOU FOR ALL YOUR HELP AND I HOPE TO RETURN SOON--- SINCERELY--EBONY LEWIS
Kept me waiting 20 minutes while she read emails and ate chinese food on my time.
I had the most unprofessional experience with the owner today. Last week I booked my appointment for 2pm this afternoon. I got a call yesturday confirming my 2pm appointment for a facial and other potential treatments. I arrived on time, 2pm sharp, for my appointment with Lydia. When I arrived she was reading email and asked me to wait a moment, which was fine. She then went next door to TASTE KING and picked up lunch. I offered to come back later and go do a few errands in the area. Lydia said it was not necessary she would be only a moment. I sat there for 12 more minutes and finally went to see what she was doing.............you guessed it............eating her lunch!!! Keeping me waiting for almost 20 minutes while she read emails and ate chinese food on my time. This appointment was pre-scheduled and potentially about $150.00. In this economy with so many spas in the area how does anyone act so rude and disrespectful? I told the receptionist to cancel my appointment and will never ever return there again!!!!
Poor service, noisy and unhealthy looking place. As a low-end hair salon this place is ok..
I had very bad experience with Ultrabeauty European Day Spa.
I felt that the customer service in this spa is extremely poor, personnel are not trained at all and very pushy, unfortunately the spa was not clean either and the most annoying thing is a cigarette smoke smell.
As a low-end hair salon this place is ok.
If you are looking for luxury, peace, comfort you will not find it here.
This is very noisy and unhealthy looking place.
I would not recommend this place at all. It left a very, very bad impression