Recommends

Phillygal

Joined 3 years ago

Philly's Best Kept Secret for Florist. I was just about to order from Schmidt's, am away from home on a borrowed computer. I didn't bring the phone # so I went to City Search. I was shocked to find a nasty one star review! That person clearly was angry as he posted the same review on both City Search and another search engine. But there's another side to the story folks! I have been shopping with them since 1980. Where else do you get a florist WHO HAS HIS OWN GREENHOUSE??? Here's the big secret: The prices are incredibly reasonable and every arrangement they create is astoundingly fresh (when you grow the flowers yourself...) and literally packed with flowers. The thing that I was shocked to read was a complaint about the service - I have always found their staff (and many ttimes it was Mr. Schmidt himself) to be patient, courteous, totally helpful and unassuming). And let me tell you, I have shopped at the greenhouse with my mother, who is one of the pickiest, albeit sweet people, in the world, so I know how his patience has been tested!!! The man is a saint!

The selection and the prices at Schmidt's CANNOT be beaten. He did the flowers for my wedding, the flowers for both of my sister's weddings and continues to provide the flowers for all of my friends and family. The arrangements are gorgeous. I have NEVER been disappointed.

Doesn't Recommend

MikePK

Joined 3 years ago

Rude. Their customer service treats you like you're bothering them. They do not answer your questions. They try to control the whole phone call. Even in person, you can ask them one thing and they ignore what you're asking and talk about something completely different. No, sorry, you're not going to get my money being so rude.