Great Dimsum but the Service SUCKS!.
I go here for dim sum from time to time and here's what always happens:
- I'm waived to a table by the left wall
- I ask for water and tea but only get tea no matter how many times I ask for water
- Very little contact with a waiter or waitress and any interaction is very curt and short
- I wind up not tipping the waiter or waitress, been asked and explained why I haven't (I will personally give something to the women who move the carts around but this doesn't seem to be how they prefer it)
Go here for the dim sum only if you truly want some good dim sum and don't give a crap about the people who work there. Believe me, they don't give a crap about you.
Ocean Harbor is good if you know what and how to order. I've eaten at Ocean Harbor several times and each time was very good to excellent, but here's the problem I see with all the bad reviews I've read so far. This is a very Asian-oriented restaurant and, that said, and it's no fault of you or the restaurant, if you're not Asian in certain Chinatown restaurants, you might not be treated so well in them. If I went to an Italian restaurant where they spoke mostly Italian, I'm sure I'll be treated okay but not as well as a native speaker. It's just the way it is and I've come to accept it. It's also not a takeout oriented restaurant - it's a sit-down banquet hall restaurant - so the reviewer who said that his takeout was bad should just go to one of those little neighborhood Chinese restaurants with four or five tables that are owned by Vietnamese or Korean people and order his takeout there. Those little restaurants have perfected takeout. Ocean Harbor first came to my attention when my cousin invited me there in 1990. My first meal there reminded me of some of the same kinds of restaurants in New York's Chinatown where I ate at every week until I was 17. Good stuff. The service is even snippy to Chinese people, so don't take offense if nobody asks you how the food is. If you want that kind of service, you should pay twice the price and go to Susanna Foo. Every Chinese restaurant in Chinatown is designed to give you good food at diner-like prices, so, that being said, would a waitress in a diner honestly ask you how you like your food if she doesn't know you? Nope. I recommend any chicken with vegetables dish. Pepper steak is also really good. I also recommend the seafood in the nest made of fried noodles or taro. It's awesome. In a Chinese restaurant, it's up to you to make your experience enjoyable. The servers are just there to help you along. If you bring a large group of people, such as your family, and order eight dishes all to be shared, you will be treated like royalty. They'll even give you free soup.
No Dim Sum After 3?.
We went to Ocean Harbor for Dim Sum based upon the many good reviews we'd read on the internet. It was easy to find, right off 95, and parking was easy, too, as it was a Wednesday night. When we got there, there were only a few asians eating in a large empty restaurant. The staff was not particularly friendly and spoke little to no english, and we were informed that they only serve dim sum from 11-3 (rather curtly). We decided to stay anyway, having driven up from Delaware without a "plan B". We ordered a dim sum sampler off of the appetizer menu, and truthfully, every piece was excellent. The entrees were just average though, and the service poor. We waited for long stretches when we felt like we were being ignored since there were servers around.
We'll be driving up to Chinatown again for dim sum, but I'm afraid it won't be at Ocean Harbor.
Bad food and awful service. We were taking a break from the Philadelphia Flower Show and decided to go to Chinatown for lunch. We were looking for seafood and picked Ocean Harbor after the first couple of restaurants weren't open. The restaurant was about half full and we were directed to a table right away. in a minute or so, we were served tea we didn't order (but were later charged for). It came in a broken teapot. Then a waitress came by with a cart and offered us about six different dishes, none of which looked too appetizing. The waitress was very persistent so we took small plates of calamari, noodles, and shrimp on peppers. All the dishes were at room temperature. The calamari was a bit salty, but OK. The noodles were definitely old. The peppers were very greasy. So having finished that, we tried to get someone to take our order. One waitress I asked just said "Later" and walked away. We asked another waitress for water but she never brought it. All around us, other diners were being served hot dishes that actually looked pretty good. We gave up waiting and decided to leave. The check had nothing written on it except three zeros in boxes next to some printed Chinese symbols, so we were stunned when we got to the register and were told the bill came to $17.50. So we paid the bill and left only to have the manager run after us to say we forgot to leave a tip. So we gave him a few bucks and got out of there as fast as we could. Now maybe w didn't understand the customs there. We were the only non-Asians in the restaurant. But I have to wonder. In short, bad food and worse service. I won't be going back to Chinatown anytime soon.
Great Dim Sum. I love to come here for dim sum since I'm partial to seafood. Come here if you want the majority if not all of the dishes to be seafood. During the weekend there is always a wait to get a table but it is definitely worth it. Just thinking about the food, my mouth waters. One of the best dim sum place if not the best.
GREAT DIMSUM Best in Town.
This is a GREAT place for Dimsum in Traditional Cantonese Style Just Like Hong Kong...
Noisy, Smokey,, Loud..Lots of children, Few non-Chinese faces and those only with Chinese as leaders OR if they have been to Asia before. [I lived in China for 10 years!}
Great DimSum, Tasty, Well prepared. In the 6-7 years I have gone here never had to wait [always show before 11 or After 3 pm.] Sat and Sun are busy weekend Family days traditional fare in HK or Guangdong. I always eat too much wanting to have one more serving. Keep going back as the menu changes week to week and day to day depending on available vegetables and meat.
Pretty good experience. I came here on the weekday and the restaurant seems pretty empty. The waiter took my order pretty quickly. The food came out pretty fast too. I ordered a general tso chicken and I think it doesn't taste bad. Overall a pretty good experience.
Mediocre dinner experience.
I tried this place for dinner and found the food to be not really very good and a bit pricey for what you get. Ordering simple stir fry dishes, which ought to be easy for any chinese place to provide, I was unpleasantly surprised. The chicken stir fry had a nice amount of white meat chicken delicate and thin and the veggies (snow peas, water chestnuts, mushrooms) were there but the entire dish was very tasteless. I don't know what was missing but whatever it really lacked any taste. The bean curd was better but with so much greasy gravy, I can't see how anyone could be impressed.
Most of the other reviews were for lunch with dim sum so maybe that was my problem.
Also, you need to have a minimum $20 order if you want to use a credit charge.
Delicious Chinatown Dim Sum. I was pleasantly surprised by the whole experience I had at this restaurant. Friends and I wanted to find a place that we could get dim sum at and I found this place on citysearch. Going on a Sunday and having to join a queue wasn't a problem because the turnover on tables is quick and you get seated quicker than expected. The atmosphere is exactly what is to be expected of a more authentic chinese dim sum place - busy and full. There was lots of variety in the dim sum that was offered and tons of carts circling to allow for constant choice! Every single thing that we got was delicious - i knew what some things were before trying them and didn't know anything about others. Everything was hot and delicious! Best part - with the four of us leaving quite full, the check was only 31 dollars! High quality food that was liberally ordered didn't break the bank! A great choice for anytime!
Dim sum delights at this bustling Chinatown ballroom..
At the top of a short flight of stairs, a host or server points--and sometimes leads--incoming customers to open tables in a large, loud, rosy-hued dining room. Dim sum is served here at all hours. Standout entrees include vinegary shredded pork, light and crisp Buddhist-style vegetables and fresh lobster--heavy on the fresh ginger, scallions and garlic. Dessert options are few: Try the Jell-O salad-like mango pudding with coconut milk and grapes.
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