Just bought a ring two months ago. Diamonds fell out. They said this NEVER happens to them. Apparently it does. Read tons of reviews online and found that it does frequently. Bad customer service - you get the run around from everyone even the owners.
Got The Run Around - 4 Months for a Custom Ring!. My husband got my engagement ring from here. I was happy with it for 8 years. Then I decided to get it upgraded with a custom setting. It took 4 months to get! It has been a nightmare getting any updates, feel like I get the run around every time I call. If you want to propose with a custom ring, and you insist on getting it from Barsky, go right after your 2nd date. That way, when you want to propose, you might have a better chance of having the ring done by then. Very disappointed and will never use them again.
Fabulous Service!. My husband bought both my engagement ring and wedding band at Barsky's. After about a 1 and half years, a small diamond in my wedding band fell out. I have no clue how and did not do anything that I was aware of to bang it up. I called and talked to Denise who was so calming and kind. Then when I got there, Mary was wonderful and so helpful in fixing my wedding band. I don't live in the city, and they took me quickly and fixed my ring on the spot. Now it is cleaned and looking better than ever!! Great night at Barsky's and would defintely recommend it!!
Amazing Diamond; Excellent price; Phenomenal Service!.
What an incredible experience. Right from the start I knew I was in the correct place to purchase my now-fiance's engagement ring. After shopping endlessly at mall and chain jewelry stores, I decided to head to Jewelers Row. At the mall it was poor-quality diamond after poor-quality diamond, for really high prices. At Barsky it was very high quality diamond for an absolutely incredible price.
Nate Barsky knew exactly what I wanted once I described it. He brought me three settings, all of them matching my description! What a difference from salespeople the the malls who want to sell you something you did not ask for. Nate stayed right in my price range. Even though my budget was tight, I was treated with respect. After showing me exactly what I wanted, Nate suggested we walk around, have lunch, check out other places, before making a decision. I really felt good about it, but decided to check out Steven Singer. Well, it's true, I Hate Steven singer. Quality was lousy and prices were high. And, they were salespeople - didn't listen to what i wanted at all. The salesman face obviously dropped when I told him my price range. After spending some time at Steven Singer ( wasted time), we immediately went back to Barsky. Nate still had my setting and diamond in his front shirt pocket! He knew we were coming back. From there his father finished the sale.
Mr. Barsky was a knowledgeable man with an obvious expertise. He treated my like a person, asking about my now-fiance (how long we have been together, her name, where I was going to propose, etc...). He even offered to appraise some of my dad's gold jewelery for him for no cost.
The ring was absolutely gorgeous and my fiance loves it! The center diamond was of a clarity and cut I never thought I could afford - and it was GIA certified!
To top it off, they were awesome enough to set and size the ring right there so I wouldn't have to make a trip back to pick it up. This is where I will be buying all of my jewelery from now on. By treating a young person on a budget with respect, Barsky has gained a customer for life.
Worked with me. Barsky was a wonderful place to work with, I had a trade-in on my engagement ring and they worked with me to get me a ring that I love. I would recomend them to any bride! I love my ring and get tons of compliments on it!
Cross your fingers!!!!. My boyfriend and I have just started looking for an engagement ring. We walked in and told Denise our budget, and she immediately sat me down to look at settings while she went in the back to grab an Asscher cut diamond, which is what I thought I wanted. She also brought out a radiant cut since they are pretty similar. I honestly had no idea what I was looking for, but showed her a setting I thought was pretty. She showed me about 4 different settings which wore more in our price range, and I fell completely in love with one of them. The radiant cut looked gorgeous in it! I couldn't believe I'd found something I loved so quickly considering I'm probably the pickiest person on the east coast. I owe it all to Denise. She was more than helpful and told us to take our time deciding. I really hope that is the ring my boyfriend gets for me because - O-M-G it's beautiful! We had the greatest experience at Barsky! Cross your fingers for me that he proposes soon ;)
Really, couldn't have imagined a better way to buy our weddi.
First off, this is not a coaxed or solicited review!
We never knew about Barsky Diamonds except for the sign on Sansom and a couple friends telling us we should check them out.
The experience was truly a joy. Nate Barsky treated us like family friends, and his expertise made what could have been a daunting task, completely manageable.
I think we've found a lifetime jewelry store. Marybeth gets more compliments on the unique yellow diamond with pink sapphires than she even imagined. There's a good reason why they've been at the same location as long as they have. Trust them!
Best experience I have ever had making a jewelry purchase.
For our 25th Wedding Anniversary my husband surprised me with a trip to Jewelers Row to shop for a special Diamond Ring. After going to the largest, most advertised stores and not feeling as excited as we were when we started out, we happened into Barsky Diamonds, we were greeted by a friendly salesman (Rick) we told him we wre looking for a special diamond for our anniversary, he very informative, friendly, and a complete pleasure to work with,
He informed usthat he did not work on commision ( which is why we did not feel pressured at all ) he showed us a beautiful 2.50 ct diamond and helped me choose the perfect setting, we were able to leave with it that same day,and while waiting we met several members of the Barsky family. I will recommend Barsky Diamonds to everyone I know, I will never go anywhere else to purchase jewelry.PS You'll never see a bigger selection of beautiful jewelry anywhere!!!
Pitiful - Don't waster your money!.
Where do I start? I have been married for a year and a half. Twice already my wedding band (pave style and purchased at Barsky's in October 2008) has lost diamonds. TWICE. Meanwhile, my engagement ring which is also pave style but bought from a reputable diamond store and in early 2007 has never once, I repeat, NEVER lost a diamond or "been banged up by me." On my second trip to Barsky's to have my ring fixed yet again, I was told by the woman in the back (fixing department - it was awfully busy back there) that I had lost the diamonds and that I had banged up my ring. She also explained that a woman is not to wear her rings all the time! WHAT???? Yes, you read correctly, ladies, according to Barsky's employees...you are not to wear your wedding rings all the time. I could only assume then that Barsky's diamonds are only to be worn very little because they are crap. When the woman AGAIN blamed me for the missing diamonds (two on each side) and the banged up setting, I showed her my engagement ring, told her it was purchased at another store, also told her that it had been on my finger EVERY...SINGLE...DAY since it was given to me and never once has it lost a diamond let alone two and let alone again twice nor has it been "banged up". I took it off my finger so that she could look at the engagement ring up close. I asked her why if I have been wearing that longer I hadn't banged that one up and lost a total of three diamonds from it? She simply replied, "I will fix it just this one last time, then you are on your own." Well, after it was fixed and I was walking out of the store, I looked down at the ring in the natural sunlight....only to reveal an even more noticable flaw and an absolute absurdity. They stuffed each missing diamond whole with something dark gray and squeezed the setting so hard to keep both of the gray things (diamonds????) in that now the entire ring looks like it's been run over by a MAC truck. It is sooo awful and such a shame that Barsky's suck. Never never never again.
p.s. - Don't forget, if you buy a ring from Barsky's: you will totally regret it, you will waste your money, AND according to the lady working there: you are also not supposed to wear it all the time! Most bizarre thing I have ever heard from a jewelry company.
p.s.s. - I brought the wedding band to a reputable jewelry store. The designer/owner was SHOCKED to see how Barsky's had "fixed" their mess. It was a joke!
I am sorry for your expierence at my store. I stand behind my product 100%, I would have gotten you a replacement ring from the manufacturer. I wish you would have given me a chance to make you happy before posting such a review. Please stop in so we can make you happy.
Impressed by Barsky Diamonds. My fiancee and I recently purchased an engagement ring at Barsky Diamonds. We had never been to Sansom Street as we are not local to Philadelphia. We approached our day trip eager to find a quality ring, but not willing to buy unless we felt 100% confident with the purchase/experience. After checking out numerous places, we entered Barsky Diamonds where we met Nathan Barksy. He was friendly, professional and offered a "no pressure" approach when showing us items of interest. This was such a breath of fresh air after having been in other well known stores where the "what will it take for you to buy this today" tactics were grueling. After spending nearly 2 hours with Nathan Barsky, we purchased a gorgeous princess cut diamond mounted in a unique18k setting. We left very happy with with our purchase. Unfortunately, a few days later, we noticed that the corner of the stone had a small chip near the prong. Since I had not worn the ring yet, we assumed this happened during mounting. We returned to see Nathan Barsky, obviously upset that our lovely stone was slightly damaged. Nathan handled the situation with professionalism, courtesy and in manner truly reflective of customer satisfaction. He immediately apologized, examined the stone and agreed that the chip must have happened during mounting as stones are under extreme pressure. He quickly offered to make things right by allowing us the choice of having the original stone recut or selecting another stone. Mr. Barsky offered to replace the original stone with one of the same carat weight, but of better quality in both color and clarity. He was a perfect gentleman and was clearly more concerned with our satisfaction than with his profit. I cannot speak highly enough of how Mr. Barsky chose to react to this situation. Many other jewelers would not have acted in the same manner and would not have as readily taken responsibility. At that moment I was so thankful that we had chosen to purchase from Barsky Diamonds. For those of you who fear the few negative reviews of this family owned business, please don't. I'm certain that things such as loose stones, chips, etc. happen from time to time in ALL jewelry stores, but I'm not so certain that all stores would handle those situations with the same level of integrity and class. We do not hesitate to recommend Barsky Jewelers.
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