Karl's Baby, Children's, & Teenage Furniture

Run-Around - Not Reliable. My wife ordered a chair for our son's desk in the fall. Karl's has made multiple promises of delivery that they do not keep. They have our money, we do not have the chair. A prior children's bedroom order was handled well by Karl's.

I called the store today during regular business hours, and I got an answering machine. I wonder if they are out of business.…

Terrible customer service. They know they are one of the only games in town and take advantage of it. We ordered a glider and crib in May, promised by August. Our crib arrived mid-September, our glider in December and they completely forgot to deliver our conversion kit for our crib. We've had to track them down for EVERYTHING and they are terrible about returning phone calls and follow through. They have great furniture offerings but the trick is actually getting the items you selected to your house on a timely basis - our experience was very negative. They are very polite and get nothing done. I would not go back for baby #2.…

Compliments. I want to compliment the delivery team from Karl's. We had purchased an 8 piece floor sample bedroom set from my 13 year old daughter. The weather was extremely warm but these guys were determined to install the furniture. They did a great job and we appreciated all they did on the hot humid day. Our daughter loves the furniture. Thank you to the delivery guys!!…