07/30/08

Great location, Great concierge, not a great value

by cougaboutown

This is a classic business-oriented hotel right next to the sights around Independence Hall. That's a bit ironic considering that there isn't all that many business locations nearby, although it's only about a 5 to 10 minute cab ride to City Hall and the financial district. It's also a short walk to South Street and Second Street, both of which are happening places for the under 30 crowd in the evening. For historical sightseers the location is great. My son and I got a "parlor" room. I strongly recommend against getting one of these. The bed is a hide-a-bed which is about as comfortable as sleeping in your car. The hotel was basically clean, but showing some wear around the edges. If you can get a regular room below $200 via an internet discount site, you're starting to get value. Below $150 a room here would be a steal. Our room was $220 and was a very poor value. Parking is valet only and at $34 per day is a ripoff. The restaurant and bar are both overpriced, expense-account type facilities but there are a plethora of alternatives nearby.

I have to say, this hotel has a fabulous concierge. Gale was knowledgeable, gracious, and helpful. Her advice on restaurants was spot on and she really made my son and I feel special, even when we were wearing shorts and t-shirts after a day of sightseeing.

In summary, if you can get a good deal on a room, this is a great spot to stay while visiting Philadelphia. Otherwise, check out some of the the other downtown hotels. It's just not that far from the financial district to the historical sights. And, be sure to say hello to Gale. She's terrific.

• Pros: Great tourist location. Concierge during our stay was outstanding.
• Cons: Way overpriced valet only parking. Not a great value.

03/16/07

very nice/excellent value

by laurenpreer

The hotel is very nice and in an excellent location. I would not agree w/ another writer that it would compare to a Ritz.

06/06/04

Disappointed

by gens328

We booked 30 days ahead for a special getaway. When we arrived our reservation for a non smoking room was ignored, "because our rooms are full" after a sleepless night in a smelly room our request for a new room was ignored and a request to at least change all the bedding and pillows was also ignored. With the prospect of facing another sleepless night we said we would have to check out,this finally brought some relief with a change of rooms. No apologies were given and no discount was offered. We well not stay at this Omni again.

• Pros: location, nice bar
• Cons: , poor customer service