Don't mix up the 2 offices. Effective July 08, Dr Galanter is not affiliated with the Pennsylvania Optometrrics at 3600 Market Street and is not responsible for any negative review. He practices at the Pennsylvania Optometrics at 7142 Ridge Avenue with his associate Dr. Jeffery Brosof and can be reached at 215-483-1636.
New management can't be bothered with customer service, evidently.. Showed up on time for my appointment, was made to wait for over an hour. When I attempted to discuss the situation with the optometrist, she was quite flippant and made told me quite bluntly that my opinion of their customer service didn't matter to her. I'll never go back there again.
Prefer it to Modern Eye.
I went to Modern Eye (the U. City one) last year and Pennsylvania Optometrics this year. M.E. is more popular among Penn students because of the location. I didn't even know about P.O. until recently when I saw a flyer for a frames sale.
Both M.E. and P.O. are great optical shops; it?s a matter of taste. Those looking for weird ultra-hip frames should go to M.E. Those types of frames dominate their selection. P.O. has some of those frames too, but most of their frames are moderately hip, and they have a much larger selection of "traditional" frames. I don't mean at all to paint P.O. as a store for older conservative people, as they have many of the same brands and styles as M.E. I got a pair of plastic frames from P.O., and you could find a similar pair at M.E. It?s just that at M.E. they would be below the median in weirdness/hipness, but at P.O. they're about in the middle.
M.E. has an avant-garde interior and atmosphere, whereas P.O.?s interior is as generic as you get for vision stores. Personally, I prefer P.O. because M.E. is dark inside and really cramped. Also, P.O. allows a lot more freedom in browsing frames. There are a few frames that you have to ask to see, but at M.E. almost every single frame you have to ask to see. The staff is great at accommodating those requests, but I felt uncomfortable for bothering them so much.
The service at both locations is first-rate?friendly and patient frames staff. Dr. Bryan at M.E. and Dr. Brooks at P.O. are both great in terms of patient interaction. Don?t know about the other optometrists.
The real edge to P.O. is price. Their discontinued frames shelf has AMAZING values?cheaper than online even. Their non-sale frames are reasonably priced, whereas M.E. frames are overpriced IMO. Also, at P.O. I paid $30 less for the same lenses, and the price of their contacts rivals online stores.
In sum, you can?t go wrong with either Modern Eye or Pennsylvania Optometrics, but for me, the latter gets my vote.
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