nice place to live. Their apartments are in good locations throughout Rittenhouse and are great spaces and very affordable for such a good location. All the staff is extremely friendly and the maintenance is prompt in addressing any problems. They were great to lease from and I would recommend them to anyone who is looking for an apartment in the area!
The positive reviews here generally make most of the right points. I just want to add a couple:
One aspect I like is that there is a helpful night manager whom you can call if you have an issue in the evening (like locking yourself out!). At my previous apartment I once misplaced my keys on a Friday evening and couldn't get a hold of my landlord until Monday morning.
Also regarding style: although the Robins don't seem to fear drop ceilings and linoleum, they also have apartments that are quite elegant. I for instance have a sun-lit, studio with separate kitchen, which has new hardwood floors, high ceilings, and some unique charm. They seem to renovate opportunistically. I also have a friend who rents a similarly elegant 1-bedroom.
Great Place to Live.
Hi, I am a 25-year old young professional and I’ve lived in my unit for 2 years, and plan to stay for the foreseeable future. I recommend Robin Real Estate for the following reasons:
1. After a terrible landlord experience in college, the attitude of my landlord has become an important factor for me. I am very pleased with the Robins. They are not a management company; this is their family business and they care about the properties and the tenants. They are there in the office every weekday from 8 am-6 pm and have an open attitude about helping with problems. They even do their tenants the courtesy of accepting deliveries and notifying them when a package has arrived. I do not feel that they are condescending as some of the other reviewers stated. I think the case is just that they have been doing this for a long time and they feel it is important to be very clear about everything.
2. My apartment is an excellent value, and by that I mean what you are getting for your money is maximized. The units could not be considered luxury like some buildings I looked into, but the appliances in my place were new and everything works as it should. There are no weird gaps, cracks, or holes like you might find in some older Center City walk-up style apartments. You will not find hardwood, granite counters, or stainless appliances, but for the location and the amount of space, these apartments are a great value.
3. The Robins employ a maintenance staff that clean the hallways, do repairs, and take out the trash. You will not have to wait a week for a simple repair. I once stopped into the office before work to notify them that my bathroom sink was getting slower and slower to drain. It was fixed by the time I got home from work that day. I can only think of a few instances when maintenance has let themselves into my unit. They were either for a requested repair, to turn on the heat on in the winter and off when it gets warm, and to check the smoke detectors. Nothing was disturbed and my door was always locked when I returned, contrary to what another reviewer reported. The Robins also offer to have maintenance install and remove your air conditioning units for you when it is that time of year.
4. There are some additional perks. There is a ceiling fan both in my living room and bedroom. The windows are new and in great working condition. In my building, heat is included in the rent (I am not sure if this is true for all of their buildings but I believe it is the case in many of them). The trash area is easily accessible and as clean as a trash area could be (trash is removed from the area every weekday). The other tenants are relatively quiet and respectful. I believe they are mostly grad students and other young working people. There is a quarter-operated washer and dryer in the building that is easily accessible.
In the interest of writing a balanced review, I will include the cons as well. The biggest con for me would be the style of the apartment. We are talking linoleum floors, wood paneling painted white, and drop ceilings. The hot water is on the slow side to kick in. Also, being on the third floor, the place gets pretty stuffy in the summer. I run the AC unit basically full time through July and August. But as I said, the apartment is a great value and I consider these issues to be minor. All the important priorities check off so I highly recommend Robin Real Estate.
Personable and Professional. My wife and I have lived in a Robin Apartment for over 20 years; we’ve been very happy with our experience for a number of reasons. The rent is quite reasonable for a center city apartment of its size. Any maintenance or repair needs are attended to promptly, by a staff of workmen who are most courteous, capable, and down to earth. Some of the other tenants have also been here a long time; in other cases there has been more frequent turnover (quite a few graduate students recently). Overall, they have been respectful, quiet neighbors, and we have made a few good friends. Finally, the owner/managers of this family business – father, brother, and son – are honest, straightforward, and attentive to the tenant’s concerns. They combine the personable and the professional in a way that is rather hard to find.
If you're a student and don't have super high standards.
Robin Apartments is a great family owned business that helps struggling students like myself live in neighborhoods that are safe to walk home at night. I have a huge 1br with a sizeable living room, separate kitchen, and smallish bathroom--all utilities except electric and cable (heat is gas)=$600/mo which is fantastic for Rittenhouse Square. After living in other cities out East and paying way too much to live in crappy neighbourhoods, Robin Apartments was a godsend.
However, here is the reason I only give it 3 stars:
I'm in my late '20s and working on my MA, I do not need to be talked to like I'm 12 every time I interact with anyone in the office. However, it is nice that they make sure that you understand absolutely everything in your lease and that overall they really are very polite.
Also, although the maintenance people are very responsive, they are extremely inconsiderate. They do not call ahead when coming to do routine maintenance and I've been in the shower when one of them let himself in. Several times they have come by at 8am, knocked once, and immediately let themselves in. They also have a problem with leaving the door open when they leave...and I have a cat. They responded to my request to have my tub and shower caulked with bewilderment (a woman knows something about home repair?), called me "young lady" and proceded to do the job in 2 minutes with really awful results.
Lastly, as mentioned in the other review, the apartments are anything but modern (e.g. drop ceilings and tiled floors), and I swear these people have never heard of a T square (nothing is even), but it just takes a little creativity to make it work.
inexpensive places, good landlords. Nice family-run business. They're used to renting to college kids, so they might speak to you like you're a little slow, but other than that, no complaints. Their rent is very reasonable for center city, and they're good about repairs. The building I lived in had a building manager living on the first floor, so he would come up and help us with repairs, and call someone else if he couldn't handle it himself. Their units are definitely not "modern" by any means (think wood panelling walls) but for the price, it works. I'd rent through them again.
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