09/16/09

Beware: Bedbugs

by gmg55

I checked into the Latham at 11:00 pm on a Friday night and went directly to sleep. I awoke at 1:30 am to itchiness and discomfort. I turned on the light to find the bed CRAWLING WITH BEDBUGS. At least two dozen stood out on the white sheets. When I went to crush the critters, they left quite the red stain on the sheets. The desk clerk told me that I needed to complain to the manager, who would not be in until after I had checked out. I left several messages, but none were returned until 3 pm the next day. Since then, the manager offered to refund my bill. Thanks a lot!

• Pros: Good location
• Cons: Bedbugs

03/29/08

avoid this hotel

by rohr107

When I arrived the room style I had booked was unavailable as they had over booked so they down graded my room. the wireless internet worked ok but cut out about once an hour.

I called for a wake up call the first evening of my stay. I never was called the next morning and was over an hour late to a conference I was attending and there was no record of me requesting a wake up call, but evidence I had called down in the internal logging system

The manager left me a message saying there were going to discount the first night to half the price I was paying and still charge full price the second night

When my bill came during the 2nd evening of my stay the room was still charged at the higher rate for both nights. it took 10 minutes at the front desk and a disbelieving desk clerk to get it fixed

the water pressure also was lacking

this hotel has a nice location but there are much better similar hotels with similar prices right in the same 3 block area.

I would not recommend this hotel to anybody

03/18/07

The Location is GREAT, the Hotel is NOT

by dosita

On hotels dot com this hotel has 3.5 stars. NO WAY. We stayed here March 15-17. The price was OK ($139 a night) because we needed to be city center, and most places around there are about $50 more. If you can spare the $50 extra for another hotel, spend it. The cover on the bed was ripped and old. The carpeting was dirty. The place smells like an ashtray. The front desk girls were snippy and barely wanted to deal with anyone. We did, however, have a great bathroom, which made up for the so-so room. If you are a germophobe and cannot stay at a questionable establishment, do not stay at the Latham. If you just need a place to sleep for a reasonable price in the center of Philadelphia, then it's not so bad.

• Pros: Location in nice and close to everything
• Cons: Old, ripped linens, dirty carpeting, no soap in bathroom