08/02/08

Great Hotel Great Doorman Awful Concierge

by prwizinphilly

In the heart of the city is a nice place to stay. Warwick a hotel/condo just off Rittenhouse Square. Doorman & Check in personnell are friendly and charming. Francine the concierge needs some training in customer service. No eye contact rarely smiles and has a bit of Power thing going on. I over heard her speaking to an incoming guest. When I asked her for some basic information she would not make eye contact and acted like she was better than myself. The cleaning staff was kind and detailed. I recommend the hotel -- beware of concierge.

10/17/07

loved it, great staff, great hotel

by melissa_100607

I highly recommend the Radisson-Warwick if coming to Philadelphia or just want a night in town. I blocked off rooms for my wedding nearby and the staff was great. I could'nt have asked for better service. They upgraded the bride and groom to an executive suite which was perfect because it was large enough for the bridal party to get ready. Room service is from the restaurant downstairs so the food was excellent and fast. The location is perfect, right off of Rittenhouse Square. The hotel has been recently renovated so it has a great historic vibe, but with modern touches. Loved it!

03/03/07

The Rittenhouse Square Grande Dame Has Still Got It!

by hubriis

We stayed at the Warwick over the weekend while staying in Philadelphia at the end of February. The staff was wonderfully friendly and helpful, and the hotel is centrally located ~ it is right next to Rittenhouse Square, known for its shopping and beautiful architecture.

They are undergoing a remodel right now so it would be best to hold off until it's completion. They are remodeling the lobby currently, and it is one of the draws of the hotel. I have visited the lobby on pervious trips to Philly and loved it; I can only imagine how much better it will be once they have completed the remodel.

We stayed in a remodeled room; they now feature the Sleep Number bed in all of their rooms. I'm not sure how much I liked the Sleep Number bed, but the room itself was very nice. The staff was wonderful and helpful in every way. We really enjoyed our stay at the Warwick.

I would highly recommend this hotel to others.