New Mandarin Palace Inc

11/05/09

best place in the city

by tara0790 at Citysearch

You have to try this place out. The food was delicious!! This place is easily my favorite spot. Ever since i been coming here i have no bad comments except for the time i had to wait longer than usual because they were busy, but the wait was worth it. My recommendation is the fried dumplings, beef ho fun, gen tso, Thai curry shrimp, and Malaysian fried rice. these are just my usual orders but I'm sure there are better selections. There price was also reasonable compared to the surrounding restaurants.

• Pros: They were fast and it was good

03/02/09

Mandarin Palace

by CSMobileUser at Citysearch

Best Gen Tso's chicken in the city. If you miss Noodle Heaven, give Mandarin Palace a shot .

02/23/09

Sanitation issue - and they laughed!

by zealot85 at Citysearch

I ordered a dinner combination special from this place, and got soup along with it. So as I lifted the spoon to my mouth, I saw an insect! A huge c*ckroach!

I called up the driver immediately, and he forwarded me to the manager. When I spoke about the issue, she put me on hold for 10 minutes and I could hear her conversing to her peers, all the while there was laughter in the background! She told me many people think scallions look like c*ckroaches. Why would there be a scallion in simple wonton soup?? I told her I could see the legs, the eyes, the wings, it was upside down and dead! She started yelling, telling me "they have a business to run." I said, "I'm the customer, there is no business without customers!" So, after a brief argument, I told her to eat it herself. I also said I wanted my money back. She said she would return my money, on one condition - if I returned the contaminated food. I hung up, called up the Sanitation department of Philadelphia, and now I'm going to wait to see what happens. I have the soup in my freezer, because this is MY evidence. It won't get thrown out over $21 bucks. No way. Getting my money back won't solve the issue regarding the filth in their kitchen. This will be resolved, and I better get my money back asap.

• Pros: Delivery was fast
• Cons: There was a huge c*ckroach in my soup, and they yelled at me and didn't return my money.