Youngs Custom Tailor & Clnrs

Doesn't Recommend

marissa107

Joined 5 years ago

Awful business. The woman that owns this store and another in the area is nuts. My dress came back with this weird yellowish stain, and when I pointed out it didn't come in with anything on it the woman went off on me screaming at the top of her lungs that I was a liar and that it wasn't her fault. Based on the previous review what you have here is a business owner that doesn't want to take responsibility for her company and is choosing basically to rip off her customers. She must have never heard of the American phrase. "the customer is always right." USER BEWARE.

Doesn't Recommend

KLP4

Joined 5 years ago

Horrendous customer service. After using this place for four years I will never return. The woman who owns this cleaners and another close by is a terrible businesswoman. Three of my husband's white shirts came back from the cleaners with the same stain on them, and it was obvious that something was spilled on them while at the cleaners. Like any dry cleaner would they denied being at fault but offered to clean them again. After three times still nothing. I returned to speak with the owner about being compensated for the shirts since they were valued >$200 and she proceeded to scream at me that it wasn't her fault and that my husband always brought in stained shirts and expected them to get them out (wait, isn't that what the dry cleaner is for?) and also threw in that he is an awful man and that someday I will be sorry I married him. It was absolutely inappropriate and I was speechless when I walked out of there. She is extremely unprofessional and disrespectful and I will NEVER use them again.