03/03/09

Power Lunch or after theatre

by GIANNI1870

Great for a big lunch, nice location on the avenue of the arts. If your in the mood for steak or seafood after the theatre, this is a winner

01/31/09

$16 Ice Cream With A Straight Face

by oldbillig

I have spent a lot of money here over the years with friends and clients, but I am done after this experience -- particularly considering the great new steakhouses that have opened across town. Notably, they are packed on a Saturday night at 9:30 or 10:00, unlike the Palm -- which seems to be fading away quickly. Nevertheless, the Palm clearly did not appreciate my business this evening. Our party of four arrived around 9:45 for dessert after seeing a show down the street. Although the restaurant was nearly empty, we were asked if we had a reservation -- a bizarre request, to say the least. We ordered the chocolate cake for three of us to share and also requested 3 scoops of ice cream and three plates to go with it. I had a bourbon/ginger and the others had coffee and soda; two of them tried to also order port, but the waiter disappeared for about 15 minutes only to eventually report that they did not have the variety that was requested. In sum, this was a meal that was almost pure profit for the restaurant, in a down economy, and after the end of normal business for the night. Yet, when the bill arrived the chocolate cake was accompanied by a $16+ charge for the ice cream -- specifically, a $3+ dollar charge for ice cream and then $13 more for 2 additional "orders" of ice cream. I promptly explained to the waiver my concern with this charge since we had simply asked for the chocolate cake with a few scoops of ice cream and plates to share. He looked annoyed, abruptly said "fine, we'll take off one order" with a tone of disgust, and walked away. As a result, I still paid about $10 for the ice cream, including an extra order that I never even requested. The fact that the restaurant even attempted to add a $16 ice cream charge to the bill, then was not particularly friendly about my objection, and then declined to do more than eliminate one of the three orders, is frankly absurd -- particularly when we had just bought a $15 piece of cake.

12/08/08

Wonderful food

by SVRYSWEEET

Very good food,great and fast service, just a bit pricey though.

I think that this is the best steak and lobster restaurant around.We all had sumptuous dinners,but all felt

that it was a bit too much food and the prices were somewhat high.

Overall I would go back as often as possible. Quiet and relaxing.

• Pros: great steak and lobsters