Warm, Friendly, Knowledgeable Staff.
There must have been some kind of misunderstanding with the previous reviewer. I have had nothing but excellent service from the women who work at the Bryn Mawr Knit Wit-- even coming from the gym, sweaty and not put-together. They greet everyone with a smile, ask if you need help, but let you browse solo if you prefer to do so. Most recently, I was looking for jeans and I was honest about my limited budget, so they happily directed me to a lower-priced brand ...and spent time with me while I couldn't make up my mind about which pair to get (because I couldn't afford both).
In a nutshell, this place is great. The only reason I didn't give it five stars is because some of the items are way out of my price range.
love bryn mawr knit wit!
Terrible customer service. One rainy day, my friend and I had the misfortune of going into this store in sweats. This had not been a problem at any of the other high-end boutiques nearby. However, the moment we enter the store, we were greeted with a head-to-toe once-over, and a snotty, "The jeans and t-shirts are in the back of the store." While this statement would have been acceptable had that part of the store been difficult to find, or having a sale, or coming helpfully from a staff member, this was clearly a condescending judgment on our dress. While their clothes seemed decent enough, I would never, ever buy from any store that rude to potential customers.
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