Wig Elegance. I think there are new owners now In 2011-2012 .. The owner was amazing .. Very happy with service and product..
Way Overpriced and Poor Customer Service. I purchased a hairpiece from this company only to find that it wasn't as pictured at all in color or style. When I tried to return it, they insisted that I had already worn it (which I had not) and refused so I had to file a claim with paypal and won. On top of that the same pieces are available anywhere else for half as much as what I paid there.
Wig Elegance - I'll never go there again!!. I agree totally with the first reviewer. Store personnel do not correctly explain wig care -and you will get nowhere trying to reason with the manager. She is unbelievably rude! Also prices are too high - I found the same wig online for one-third the price! If you need a wig, my advice is try several on in the store, find one you like, then buy it online! You'll get a MUCH better price, and you won't have to deal with the rude and untrustworthy people who work there.
Wig Elegance Unkind to Cancer Patients!. I am a cancer patient. I bought my wig at Wig Elegance. After wearing it for a month I had to take it back since the front looked burnt. The sales person insisted I had been educated in the heat risk, which I wasn't. She kept demanding it was my fault which I already admitted. I'm embarrassed to say I started to cry. This wig wasn't a fashion statement. It's the only thing that made me feel like myself again. I wrote to the store manager & inform her of her employees insensitive behavior. To date no response. Guess they don't care.
My name is Rob Levin. My wife Jamie and I have purchased Wig Elegance from the previous owner. We are proud of the changes we have made internally and please ask that you discard any of these negative comments, as they were the old owner and his employees. We are a brand new shop with the largest selection of human hair. lace front and synthetic wigs in the area. Please stop in and ask for Nichole,Michelle or Jamie. They will take good care of you.
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