10/18/08

Overpriced - dishonest?

by Gina2729

I used to go to Changes for all my haircuts, for almost 6 years. I was never particularly happy, but thought they were okay (I thought it was my hair that was the problem, until I got haircusts elsewhere, and realized it wasn't). I liked that they used more environmentally friendly Aveda products.

Then I got a perm there. (This was, to be fair, a couple of years ago.)

I had hair to my waist.

They quoted me $200 to $250 for the perm.

The woman used so much product she burned my scalp. And since she charged me for ever bottle she used - the price went up fast. Then, when she fluffed out my hair, she asked me if I wanted her to even out the ends. I said yes (fool me!). She snipped for about 3 minutes. Then she charged me $40 or $50 extra for a HAIRCUT. This was on top of the $350 they charged me for the perm.

It was horrifying.

Not only that, my hair was so damaged, that the perm never fell out. Instead it just started to break, even though I follwed every step for proper, gentle perm care. I had to cut off all my hair - ended up with about an inch of hair.

It was one of the most expensive mistakes of my life.

I felt that Changes was both dishonest and incompetetant.

I will NEVER go there again.

• Pros: aveda products
• Cons: watch out for added costs

07/09/08

quality work

by polished1

I have been going to Changes every six weeks for practically a year now. In there defense, they are very hardworking and lots of fun!!! I would not typically write a review but was bored and happened to read over a few of the negative ones.. Again, these girls work hard and are great! I started out going to Kathy for only my color and continued to travel to NYC for my cuts. However, she eventually earned my trust and now does a FINE job at both! ALL of Mary's other employees are very friendly with me each and everytime! Its just sad that people really have thee audacity to take precious time out of there day to knock these ladies..

• Pros: talent
• Cons: none at all

03/10/08

May as well join the others.

by jennifer2008

EXCELLENT! :} i LOVED IT HERE!!!!!!!!!!!!! i WILL NOT GO ANYWHERE ELSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!