The food at this place is alright, at best. My biggest complaint is the personnel that work there and the way they treat the customer!
This owner hires a bunch of youngsters to work there who are rude, sarcastic, and outright offensive! What makes it worse is when you try to state your complaint to the owner, he ALIBIS for their behavior!
During a recent visit, because one the younger workers couldn't accurately explain a substitution issue on the menu, he started screaming at me right in the store! Screaming at a customer??? Are you kidding me??
What made it worse was when the owner came out of the back when he heard the raised voices, he started explaining the menu issue to me instead of turning to that employee and saying, "YOU'RE FIRED!" (I'm guessing he's MORE interested in maintaining cheap labor than customers.)
The owner then told me about issues the kid had, etc. Seriously?? And he's just going to excuse that? Unreal!
The final straw came about 20 minutes later when a call came into my cell phone from the "Chicken Time" phone number. Since I missed the call, it went into my voice mail. I played the message back and all it the entire 18 seconds of message was the sound of someone either repeatedly pushing a cash register button or the one of the phone keypad buttons.
I went the next day and before I played it for the owner, he lied right to my face and told me that it was him calling me back because I forgot an item with my order. I played it back and afterward just looked at him and said, "A this endless series of beeps is you telling me I forgot something???"
If you have no concern or standard about how your are treated then, by all means, feel free to go to "Chicken Time." But if you have reasonable expectations of any place you do business with, avoid this joint like the plague.
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