New Hope >Fran's Pub
Tuesday Night All You Can Eat Crab Makes Frans Worthwhile.
All You Eat Crab Nite on Tuesdays is the best. I have found the service to be top notch, and if it wasn't I would say something right then and there rather than post a negative review after the fact.
Most of the wait help are students working their way thru college, and I have found them eager to please.
It's not the type of place that caters to high end clientele, but if you want a decent meal that is not too expensive, and if you love crabs, then this is the place to go. If you prefer the high end type of restaurants stay away from Frans. It's simple.
Awfull place ad overcharged my CC.
I was very shocked to see that this place
overcharged my credit card. I paid the bill by credit card and tipped the waitress in cash.
later that day when I checked the credit card account I found out that I was charged $25 extra which I guess was the added gratuity and that $25 alone would have been 30% of the bill. Not only that this place sucks but they also try to rip you off and tip themselves 30%. Looks like the waitress did not report the cash tip to her colleague who on his part just added 30% gratuity while the state standard is between 15% to 18%.
One more thing to add is that the waiter's hand wrote on the copy of the bill that the "Gratuity is not included". I feel bad for the owner who hires this people and the also has manager's who do not educate their wait staff and enforce the state laws on adding gratuity on parties of 6 or more. Too bad, i will never go to that place ever!!
What are you doing here??. The owner greets you like he's the bouncer. Also, it was such a big job for him to wipe down the seat we were to sit in after the rain...Very strange.
This place is awful. Went up to New Hope for my birthday and parked at Fran's. Had a few drinks, nachos (lousy), and walked up to the festival that was going on in town. Came back and they had towed my car. It cost $240 CASH to get back in addition to a $25 parking ticket. They have a sign that states restaurant parking only. The police state it's employee parking - NOT TRUE - READ THE SIGN! The owner was obnoxious and the ugly waitress had the audacity to yell at us when we brought our drink from the inside bar to an outside table.
great place, fantastic wait staff,. this place is great, the cheapest food in town, and thats saying something. they have all you can eat crab legs on tuesday night, which is my favorite. the only draw back is when the restaurant is packed, the food does take a while. but thats because there are 50 something tables and two full bars. there is a reason they get so busy.the wait staff is very good and will sometimes actually run to get us our drinks when its busy. the bartenders are are great, very knowledgeable, and extremely funny. just a good place to go relax and have some chow and a few drinks....if you are looking for fine dining...dont go to a pub.
Awful. owner just uses profanity at will and punched my little daughter in the face
Very rude owner~does not care about his customers. Me and my friends stopped by Frans Pub this past saturday night 11/1/08 to grab a quick bit to eat for my 40th birthday. Started off good arrived at the place at about 6-6:30 or so. Our waiter was very nice came over took our order recommended what was good to eat. We got our soup and salad pretty quick, then my husbands dinner came out by itself and we kept wondering where is the rest of our food at. Asked a couple of times they kept saying it's coming it's coming. Meanwhile my husband is done eating and we are all still waiting for our sandwiches to come out. We ordered sandwiches, and they took over a hour to come out, ridiculous!!! 45 minutes after my husband is done eating his dinner our food finally comes out but by this point weve been sitting there for such a long time we all lost our appetite so my husband complained to the waiter and asked to talk to the manager or owner. The waiter comes back and says he'll give you 10% off the bill but the owner did not come over to apologize. My husband said again I would like to speak with the owner, he finally came over and was totally rude to my husband like it was no big deal and he didnt care. The owner now says to my husband "what do you want me to do" My husband at this point wanted to explode but didnt and said calmly Nothing, so then the owner proceeds to throw his arms up in the air while leaving told our waiter not to take off the 10%. Again we waited another 10 minutes just to get the check. The food was not that great anyway. Maybe if the owner would take some time to care and listen to his customers he could improve his business. Sometimes it pays to pay a little more for your meal and you will get better quality of food and people! I would not recommend anyone to eat at Fran's Pub in New Hope.
Poor Service, Vulgar Owner - Be Prepared. We had to ask to have our order taken and our table to be cleaned 3x. When our appetizers were tossed onto our dirty table (with no napkins, utensils, plates or drinks), we asked for the third time if our table could be cleaned. The answer we received from our very young waiter was "I'm a little busy now!" So, once again, we got up and requested for someone else to clean our table and provide us with proper place setting to eat our food. As part of the rest of our order came, we still waited an additional 15 min. for the rest of the table's order. Once AGAIN, we had to get up and inquire about the food this time...At that point we told the waiter to cancel the order, if it hadn't been cooked. He told us he would cancel it. Next thing we know the vulgar owner came out with our food (the rest of the table was just about done eating) and we told her that the order was cancelled. She started yelling and cursing at US...dropping the "f-bomb" twice in front of our 7 year old son and his friend and the rest of the restaurant. She never asked us what the problem was, just that the customer is not always right and then we were told to leave the restaurant. I would never in a million years recommend this trashy, dirty, vulgar place, nor would I ever waste my time at a place that doesn't care about its customers (big or small). We are still stunned that we were treated in such a horrendous fashion....
great food cheap. This place is excellent for lunch or dropping by for a sandwich. They have a great selection and their prices are really inexpensive for this area. All in all a great place to just hang out and chill... The bar inside is smoke-filled and putried, but the outer dining area and the patio are worth it!
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