Really bad experience-. To be honest, they delivered both of my babies, and I loved them! But after I had my last baby, I have gone back four times, and each time is worst than the next. The staff is rude, impossible to get on the phone. They call you after hours, but when you can't call back, the phones are off. I have a health issue that I had questions on, and the dr. did not seem to care- she just wanted to get me out of there as quickly as possible. I have been struggling with my weight, due to mentioned health issue, and the dr actually told me that I was not a "human garbage disposal" and to not eat off my kids plates. It is also obvious that they push you take the birth control that they get kick backs for. I had an issue and I called- they told me I should go to the emergency room and that they would not be able to see me for weeks. The issue was from the birth control they pressured me to use. It is apparent that they only want to see pregnancy patients. Beware.
2nd worst experience. As a patient of this practice, I have no complaint about the doctors; however, the rude nurse and condescending office staff have forced me to request that my records be immediately transfered to another practice. I am in my first trimester of a high-risk pregnancy and have been treated with an attitude of inconvenience and a level of professionalism expected from making an appointment for an oil change. After having a stressful trip to the emergency room, I needed a follow up appointment, but they were unable to "fit" me in their schedule until 4 days later. The nurse was unbelievably rude and uncaring. I asked if I should change practice, because I needed blood work to test for a drop in hormone levels for a threatened miscarriage. She said that I could do that if I wanted to. Even when I called back to request a transfer of my information, I was treated with a "whatever" attitude rather than a patient. My first contact with the new practice was with a kind human and not an answering machine. Immediately my results from the hospital were seen by a doctor and I promptly received a phone call. If you have a complicated pregnancy, I would stay clear of the irritable frontline staff who will treat your pregnancy as an irksome chore of fitting you in to an overloaded appointment schedule.
The Worst Experience.
I am in my first trimester of my pregnancy- To say the least, I had many questions and concerns about what my body was about to go through. I work and live in Doylestown, and I wanted my OBGYN to be close and convenient. I made the appointment and after waiting 25 minutes, I was called back. The nurse that took my information was completely rude, condescending, and made me feel that I was inconveniencing her. Because of her attitude, I asked if perhaps I wasn’t in the “right” practice; she said “no, it’s fine, I’ll have the doctor come in when she’s free.” With that comment, I almost walked out the door. I did stay, and had a pleasant examination with Dr. Yea; I have no complaints about the doctor. However, because of the unprofessional staff (both receptionist and nurse), it made me sick just thinking that I would have to visit this practice every month for the next 9 months.
A few weeks later, I filled out the necessary paperwork to have my records transferred to another practice- I called earlier in the day to ask if I could wait while the records were copied; they verified that this was fine. I arrived, paid my transfer fee and waited for 30 minutes! Finally, I asked the receptionist if there was a problem. She had totally forgotten about me and had the records the whole time. This unprofessional atmosphere is exactly why I transferred out of the practice.
An OB-GYN that treats you like a friend and family, delivering confidence and trust. Dr Vivian Yeh delivered my first son. My pregnancy was far from simple but my son is healthy and happy and I was treated above and beyond my expectations as a first mother. Any and all questions I had were answered, appts were always appropriate with my busy schedule and all anxieties that I had as a first time mom were put to rest. I am now pregnant with second bundle of joy and cant imagine putting my baby's or my health in anyone else's hands. I strongly recommend Doylestown Women's health Center to anybody planning or expecting a child, or simply for gynocologic well being.
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