Holiday House Pet Resort

We visited many kennels while looking for a place for Rock to stay. Holiday House, far and away was the very best we found! There was no cages or crates. When we took the tour, the young man took me directly to see where my dog would be staying. It was not stacked boarding like other facilities and my dog had not only his own indoor suite, but also a 20 foot outdoor run.



The staff was courteous and kind and the guy who gave me a tour made me feel comfortable about leaving Rock. He is our baby! And the thing we liked best was that Rock was happy and well adjusted when we picked him up and got him home.



Since our first stay, Rock has been back for obedience training, grooming, and the Daycare(which is really cool) Thank you Holiday House!!!…

Our doggies give Holiday House 2 paws up!. After a terrible experience with another pet boarding facility, for our recent vacation, we decided to pay the extra to have our doggies pampered at Holiday House. I was a little worried after reading the reviews, but there were more positive than negative, and I had a personal recommendation from a friend, so we signed up our pooches for the week. When we dropped them off, the staff was friendly to us and the dogs, patient and informative through every step of the registration process. They did try to upsell us on their premium services, but we expect that from any business trying to make money in this economy. When we picked the dogs up, they were happy, with tails wagging and they looked and smelled great (to be fair, we did pay to have them bathed on pick-up day.) They almost didn't want to leave the place and were playing with the staff members as we were trying to get them out the door. It is a bit on the pricey side, but I felt totally at ease leaving my sweet doggies there, and after seeing how they acted when we picked them up, I will definitely use their services again!…

Never again. I have been a Holiday House customer for a few years now. I recently picked up my dog from her 3 day stay. She always acts a little distant after being in the kennel, so I didn't think too much of it until I found 2 scabbed over marks on her leg, and a larger round one on her neck. No one mentioned anything when I picked her up so I called. I was told there was nothing in her file, but that they would check and call back. They never called back............

I waited 2 days to give them the benefit of the doubt. No call, so I called back. I was then told that they had 64 dogs checking out that day, so they'd have to get back to me the next day. Clearly they board more dogs than they can handle and don't take enough time to notice a dog being returned with mysterious scabbed over wounds.

I will not be giving Holiday House my business and will not be referring them to any of my dog-owner friends. If you want your dog to be more than just a number I would recommend finding another place to board.…

Shocking Neglect. I boarded my cat there for about a month while i was in the middle of a move, so she would have safe consistent housing. I regularly visited and she was fairly well cared for, although her litter box was not cleaned as often as it should have been, i was not alerted when she needed litter and her nails were never cut, but aside from that she seemed fine and to enjoy they toys and caretakers.

When i went to pick her up her face was covered in blood, fur was missing, there was a large open wound and so much swelling it actually tore my cats lip. I had not be there for several days to check on her due to my work schedule and i was not notified of what happened. my cat was never taken to the onsite vet, and it was never documented what happened. she must have screamed in agonizing pain for hours and according to the manager, the my cat only liked her rear end scratched so they never saw her face. This is animal abuse.

When i finally found out what happened, apparently a cord that had already been bit was taped up, and they left my cat unsupervised to play for hours. Now, it was a nice thing they were trying to do but giving my cat extra play time and space, but it resulted in ELECTROCUTION.

She will never be the same, her behavior has changed drastically, she lost a fair amount of weight from not being able to eat, is in huge amounts of pain still, and will have scarring and other permanent damage.

All because the care staff never too her to the onsite vet, when they had my credit card number. And now after promising to pay my vet bills, i haven't been spoken to, seen anything paid, or had any part of my stay refunded for the UNSAFE Facility, ABUSE, or NEGLECT, they put my two year old cat through who now has to spend the rest of her life crippled.…