Keystone Bus Svc Inc (Reported Closed)

Doesn't Recommend

kap615

Joined 5 years ago

Dont use this company. I hired Keystone Bus Svc Incorporated to transport out-of-town guests

for my wedding in April 20007. They were contracted to shuttle guests

from the wedding mass to the cocktail hr/reception and then act as a

shuttle service between the reception venue and hotels where guests

where staying. I had supplied the company with specific details and

directions to each location. I DID NOT receive the services that were

contracted.

The driver got lost several times while guests were on board, causing

these guests to be 45 minutes late to my cocktail hour! At the same

time many friends and family guests, including the grooms parents,

were waiting for the shuttle service back at the hotel. Since the

driver arrived late with the first round of guests, the guests were

waiting at the hotel for over an hour to be picked up. At this point

they had already missed the cocktail hour of my wedding!!! They then

decided to take their own cars as transportation to the wedding.

Therefor, my whole intention of hiring the bus company was now voided.

As the bride, who hired the company to do a job to avoid out-of-town

guests getting lost in an unfamiliar area, it was very frustrating to

learn that a reputable company could not do their job. It ruined part

of the most important day of my life, my wedding day. It was upsetting

to learn how guests missed the whole cocktail hour. Not to mention the

costs I lost paying for them to be there. I would NEVER recommend this

company to anyone!