I first came to Renew for some acne
scars that I had. I called and It was right after I bought it so I can understand trying to get through the phone lines but that's because it's such a great deal that we are all calling in in the first place! I came in with my groupon at my appointment but opted to pay for skin numbing cream for only $22. Seriously people don't be cheap!
Anyway, I wanted to update after my second treatment out of three for my profractional procedure today and am surprised about some negative reviews. My laser tech Erica and the people at Renew are beyond reasonable with requests for medical forms filled out before hand and being on time. Its disrespectful people who give deal buyers a bad name.
So far I am happy about my results and anticipate some hair removal for my next appointment.
I had an excellent experience at Renew Medspa. I purchased a groupon for a pro-fractional laser treatment and was excited for my treatment. At first, it did take a few phone calls to try and get a hold of someone. After leaving a message though, my phone call was returned the following afternoon. The receptionist was very pleasant and helpful. She apologized for missing my call and explained that the call volume was extremely high in their office at the moment due to patients needed to be seen after the holiday's and the groupon that they just ran, which I can completely understand. When booking my appointment, I was a little shocked that I needed a consult first before I could get the actual laser treatment done... Again, the receptionist explained to me that the laser treatment is a medical procedure, and since this was the first time in their office, I needed to come in for a consult so they can answer any questions i may have and examine my skin. I was a little disappointed that I couldn't have treatment the same day, but this did show me that they care about their patients and would like to meet with them before they do this type of treatment. When I came in for my consult, the front desk was warm and welcoming. I received a confirmation email for my appointment with paperwork to fill out, which made the whole process so much quicker and easier. I am extremely happy that I had the consult before I had my actual treatment. I met with Erica who was very knowledgeable, helpful and all around warm and friendly. She took her time to answer any questions that I had and explained what to expect during the treatment. I didn't realize that this type of laser treatment had a couple days of down-time, so after the consult I felt much more prepared and comfortable. The areas that I was looking to treat needed a little bit of a deeper treatment then what the standard groupon offered, so I decided to upgrade and target the problematic areas. I had the treatment about a week and a half after my consult. They gave me an appointment after work on a Thursday, so I had the weekend to recover which was very accommodating. My face was only a little pink in color that weekend and it heeled very quickly. I was back to work Monday with no problems. During the actual treatment, they were thorough and made sure I was cared after. It has been a few weeks since my treatment, and I am extremely pleased and couldn't be happier with the results so far. I have decided to purchase two more treatments through them and I'm considering what other services I can take advantage of at Renew. Overall; a wonderful, knowledgeable and caring staff who are very thorough. I am very pleased with my results and I can't wait to come back for my next treatment. I defiantly recommend Renew Medspa.
So worth the time!.
I recently have been doing my research on a certain surgical procedure that I've been wanting for a long time. I have gone to two previous Dr.'s and left feeling apprehensive. I went for my consultation with Dr. Goode (which was complementary) and spent about an hour and a half speaking with the Dr. I felt very comfortable with HER (i liked the fact that she is a woman) and she answered all of my questions. The whole time i never felt like I was being "timed" and it seemed like she could relate to what i was wanting to achieve with my procedure.
Overall my experience was enjoyable and i feel like she listened to what my concerns were in my consultation. I am very pleased with my results!!
DOCTOR ACTS LIKE A TROLL!. This is the first review I have ever written, but it is worth the time spent to spare another woman the waste of time and money. First, the offices are not nice, second you wait for a half hour then they call you to get your credit card payment up front for the $120 consultation. They also wanted to keep a copy of my driver's license. Wow, they must have some problems with pissed off patients! Why pay PRIOR to the consult? Because you would never pay otherwise. A "patient coordinator" asks you questions for 20 minutes, then Dr. Goode sees you and makes no effort to have a conversation. She LOOKS LIKE AND ACTS LIKE A TROLL! She never smiled, she was unfriendly, she seemed ANGRY! She wanted to get right to the exam!! I got up and left. What a scam! Then I called to report my experience and they told me they were keeping my money and that there were CAMERAS everywhere! Creepy! Anyway, I will fight the charges because I had NO consultation or exam! What a SCAM!! The whole staff is unfriendly!! Nightmare.
great caring female gyn.
I came to renew last year for a consultation with Dr. Goode about a procedure that i was interested in. She explained exactly what was going to happen, talked me through every step bc I was so nervous.
At the time i couldn't get it done due to my class schedule but i finally did this this past may. Its been a few months and i couldn't be happier.
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