Doesn't Recommend

ann1975

Joined 3 years ago

Unprofessional & Break a lot. RUDE!. Merry Maids is the worst company I have ever dealt with! Grossly rude and unprofessional. We tried to use this service recently and could not believe how sloppy and dishonest they were.

The maids broke so much stuff I can’t remember it all! They broke a picture off the wall, and never bothered to tell us. They disabled my amp for my surround sound. They pulled speaker wires out of the wall. They knocked the glass shower doors off the tracks and then put them back on backwards. They left entire rooms uncleaned. Each time an issue came up I called Michael and his staff and NEVER did they offer to pay for any of the damage. The last straw was when they used bleach on the no wax floor, stripping the finish and leaving the house filled with such a strong bleach odor that I was required to sit in the house with all the windows open, in the freezing cold for over two hours. When I politely sent an email stopping the service and requesting a refund for the last “cleaning” a very rude young woman called me back and told me that she thought I must be lying.

Now I find that to get me back for cancelling the service, they (Lindsey) have gone online and posted negative reviews about me personally, stating lies, attacking my professionalism, and encouraging people not to do business with MY COMPANY, which is completely unrelated to the cleaning they were hired to do at my home. This is a really scary company to have in your home. I thought the broken items and the uncleaned rooms were the worst part of dealing with Merry Maids. The worst part is the unprofessional revenge they will carry out on you!

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. World's largest home cleaning network provides basic cleaning and customized services including oven cleaning, window washing, packing and unpacking.