Liberty Tax Svc

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stephenjohn

Joined 2 years ago

Great place, amazing service. Had been going to HRBlock for years but I returned home from deployment and found their office closed, intended to go back when they were open but passed this tax office on the way home and they were open. I got my current year's taxes done, and they amended the "open" years. Result, for over 20 years HRB has been doing my Michigan state taxes wrong. My state does not tax my military pay. The preparers at HRBlock didn't know this. I didn't believe it myself until Barbara printed information from Michigan's website and showed me. I had been overpaying my taxes $4k a year for 20 years.

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Jody79

Joined 2 years ago

Incredible service. What is not to like about this place? First, they have good coffee, or soda or water for clients. The people are friendly. The tax preparers are knowledgeable. The customer service is unbelievable especially today when few places seem to know what customer service is all about.

But the thing I liked best is they listened to me and did some research. I had a problem with the IRS and everyone I brought the problem to suggested I try an offer in compromise. These people were all willing to take money from me to begin this process. These guys first checked to see if the IRS was correct. Turns out the IRS was not. I owed nothing to the IRS. If I had listened to the other people I would still be paying off the IRS. Instead I have an IRS letter telling me I owe zero.