Awful!!! Do not take your pets here! Hidden charges!.
My dog boarded for 3 days and came back to me filthy and stinking of some incredibly disgusting odor. I was charged for activities that I did not authorize and the manager refused to honor a refund.
Now I know why they do not list a break down of fees on their web site...so they can hit you with hidden fees at checkout.
I was appalled at how they returned my poor dog to me...filthy and smelling badly, when he went there healthy, clean and smelling just fine.
NEVER AGAIN will I take my animal here or recommend this place to anyone. BEWARE! There is a reason the reviews for this place (and the newtown square location) are POOR!!!
Nice Facility- Newown Square. My dog recently stayed at the Newtown Square Facility for an extended period. The people here are nice and friendly in person and on the phone. They seem to really like dogs! They called me when they noticed she was developing an allergy and was seen by the on-premises vet. When I picked her up, she was happy and healthy, and clean!
Great grooming - Newtown Square.
My dog was groomed by Diane and I was so pleased by her expertise. It's the best groom Coco has ever had!
I've been to a few grooming shops for my poodle and I feel like I finally found a groomer with style.
And the price was better than the other places. Thank you Diane and staff!
If you haven't seen this place, it's worth a stop to check it out.
Great new facility!. The Family Pet Resort exceeded my expectations. Not only was this a brand new state of the art facility, but a comfortable place where I knew my dog would have a lot of fun while I was away. I had the opportunity to tour where he would be kept during our time apart. I have no doubt in my mind that he had a better vacation than I did. I recommend this kennel to anyone and everyone that is apprehensive about leaving their pets while they go away on vacation. Your animal will be treated with love, care, and comfort...just like my pooch!
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